
Jay Wolfe Toyota of West County
Ballwin, MO

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excellent service and fair pricing. one day turnaround on a timing belt , two motor mounts and tuneup.I would recommend anyone needing auto repair.My oldest so service and fair pricing. one day turnaround on a timing belt , two motor mounts and tuneup.I would recommend anyone needing auto repair.My oldest son is coming to town he is looking for a new car I will recommend Wolfe Toyota to him. More
Good, betterr than the last one. The Rep was able to better understand my issue and the requirement. Took too long. Should have provided shuttle service. Not bad , as I said The Rep was able to better understand my issue and the requirement. Took too long. Should have provided shuttle service. Not bad , as I said than the last service More
Jason great guy. Very helpful. Luke, very thorough and profe The reason for the "no" is because after checking it out, I feel a bit like I was ripped off on my tonneau cover & mudguard install. It shouldn't cost The reason for the "no" is because after checking it out, I feel a bit like I was ripped off on my tonneau cover & mudguard install. It shouldn't cost $300+ to install these items for an hours labor. I was charged over $1,100 for labor & the parts. The tonneau was $650 & the mudguards were $145. The rest labor?? Jason was doing what he was told giving me the price. If someone could explain to me why the cost was so high, that would be appreciated. The rest of my experience was great. As far as quality of work, I can't rate that as yet. I haven't experienced that at present. More
Efficient Shop Came in on short notice for the State inspections. Car was back in about 90 minutes on a busy day. I didn't mind waiting and having breakfast in the Came in on short notice for the State inspections. Car was back in about 90 minutes on a busy day. I didn't mind waiting and having breakfast in the luxurious kitchen while opening my briefcase. More
Finest Customer Service Efficient, customer service focused experience. Went in for normal service but needed some additional repairs. Parts were not available so was given a Efficient, customer service focused experience. Went in for normal service but needed some additional repairs. Parts were not available so was given a loaner car for the night at no charge. Tim was awesome and drove me to my car to get items out that I needed. He moved the child car seat and reinstalled in the loaner, a job I detest. My car was ready quickly and Mark had done superman powers to find me the best deal on the best tires, saved me money and time. These folks are the most kind, competent, efficient and quality service dealer. More
Service Wizardry It was a routine maintenance visit. I was fumbling with my phone, trying to access email, their website, etc. scouring for a coupon, & Mark simply up It was a routine maintenance visit. I was fumbling with my phone, trying to access email, their website, etc. scouring for a coupon, & Mark simply up and gave me the best possible price! Work was completed quickly & efficiently & knowing that it was done by Toyota Certified techs gave me peace of mind. Went right back in a couple of days later for a needed repair that was to take an hour or more. NOPE!! 30 minutes and I was out of there! It was like magic. Thank you Scot!! Thank you Mark. Service Manager & Service Technician? More like Service Wizards! Excellent service! Looking forward to my next magical experience :-) More
New Car Purchase Stuart Price was amazing with helping me purchase the perfect vehicle. He was very informative with the car and models. Not pushy and listened to wh Stuart Price was amazing with helping me purchase the perfect vehicle. He was very informative with the car and models. Not pushy and listened to what I had to say. I thought I wanted another vehicle but Stuart suggested one that may work with my requests and he was right on! I am happy with this purchase and will recommend him to all of my friends and family! More
maintenance Annual maintenance visit. Car needed the tires to be rotated and an oil change. Wait time was within the rage forecasted. Service center is clean, org Annual maintenance visit. Car needed the tires to be rotated and an oil change. Wait time was within the rage forecasted. Service center is clean, organized and friendly. More
New Purchase August was my salesperson for my new Toyota 4-Runner. He was helpful, friendly and knowledgable. Thanks to the service guy who designed the upgrades August was my salesperson for my new Toyota 4-Runner. He was helpful, friendly and knowledgable. Thanks to the service guy who designed the upgrades to my Toyota (sorry, can't remember his name). More
Great car buying experience After having high-pressure experiences in the past, we weren't looking forward to this, but it was necessary; and we are so glad we chose Jay Wolfe. After having high-pressure experiences in the past, we weren't looking forward to this, but it was necessary; and we are so glad we chose Jay Wolfe. From the moment we walked in the door, we were greeted by nice people, and even after we were introduced to our sales person, we never once felt pressured. Even the negotiations went great. There was back and forth a couple times, but it never got tense or negative. More