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Jay Wolfe Toyota of West County

Ballwin, MO

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Reviews
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4,064 Reviews
Call Dealership (636) 707-0157
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14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

October 12, 2020

Great service. Helped us identify and purchase the exact vehicle we were looking for. Had to track down and transport the vehicle from another dealer. More

by RB
Recommend Dealer
Yes
Employees Worked With
David (DJ) Morse
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Oct 13, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for your five-star review! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

October 11, 2020

everything was great as always...TOP NOTCH SERVICE. WORLD CLASS. not only does it make my Lexus feel great my Volvo Ran with a new pep in her step More

by D RAw 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Report | Print
Oct 12, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you.

October 11, 2020

Was awesome, as always! Love being able to schedule online; got appointment quickly, work done promptly. Very convenient drop off and pick up as well. More

by nbsinstl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
josh, Daniel Ruckman
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Oct 12, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about your service experience! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

October 11, 2020

Fast & professional service from the crew. Dealer was easy to schedule an appointment with, the staff easily took the vehicle & serviced it well. Would definitely recommend. More

by Wjoshh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
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Oct 12, 2020 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that our service team was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a spa-grade massage chair, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

October 11, 2020

Always a great experience. Everyone is always pleasant and helpful. Would always recommend coming to this location for any of your service or purchase needs! More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Report | Print
Oct 12, 2020 -

Jay Wolfe Toyota of West County responded

Steve, we greatly appreciate your outstanding review. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you.

October 09, 2020

Kevin was very pleasant. We went back to get an explanation of how the key fob works and he was very thorough in his explanationl. More

by Bill and Rosie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Report | Print
Oct 09, 2020 -

Jay Wolfe Toyota of West County responded

Bill and Rosie, Thank you for sharing your feedback about your experience with Kevin! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

October 09, 2020

Everyone from the salesman, finance, and the sales manager were all extremely nice to work with. All went smoothly with no problems during the process, which can sometime happen. More

by Debbie1351
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the finance guy but do remember he has 6 kids!!! Also spoke with Ronnie Greer., David (DJ) Morse
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Oct 10, 2020 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that all our employees were so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service - we’re here for you!

October 09, 2020

Great overall experience! Informative and positive customer service with Kevin. The work performed on my Toyota Camry was done quickly but accurately. I will be returning. More

by John A. Schoeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Report | Print
Oct 10, 2020 -

Jay Wolfe Toyota of West County responded

Hi John, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. We look forward to seeing you again!

October 07, 2020

The Service was good and timely. I felt that there was good communication prior to completing work. Expected car to be washed. Still, overall good experience. More

by jburke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Report | Print
Oct 08, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to leave us a great review! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

October 06, 2020

I always get prompt service and all the staff are friendly and competent. This is the only place I take my car. My car is a hybrid. More

by Camry lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Report | Print
Oct 07, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. We look forward to your next service visit.

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