Jay Wolfe Toyota of West County

over the top I arrived at the dealership to pick up my Sequoia after they had closed for the day. I hadn't factored in dealership hours. Mark Hurtt was working lat I arrived at the dealership to pick up my Sequoia after they had closed for the day. I hadn't factored in dealership hours. Mark Hurtt was working late, and responded to my knock on the window. He let me in, checked me out, and sent me on my way. What a way to show that the customer is the focus of J Wolf Toyota. More

Friendly environment,no pressure I recently bought my Toyota Highlander at Jay Wolfe. My salesman Sal was the most kind and accommodating car salesman I've ever dealt with. When I w I recently bought my Toyota Highlander at Jay Wolfe. My salesman Sal was the most kind and accommodating car salesman I've ever dealt with. When I went to get my car serviced everyone was very friendly and helpful. The customer waiting lounge is comfortable and inviting. Complimentary coffee and snacks while you wait. Good service and even a car wash. Very pleased! Thank you! More

Great car buying experience I can honestly say that this was the most pleasant car buying experience I have ever had, in my 40+ years of buying. Very, very nice. I can honestly say that this was the most pleasant car buying experience I have ever had, in my 40+ years of buying. Very, very nice. More

Consistently helpful Routine maintenance visit, all went well with that, and the new bistro tables in the waiting area with plenty of electrical outlets are great. Very bu Routine maintenance visit, all went well with that, and the new bistro tables in the waiting area with plenty of electrical outlets are great. Very busy that day, but good customer service from the waiting areas kept folks very happy. You've turned a visit to the Service Department into something not to dread! More

Great last minute service! Our back tail light assembly was broken in a parking lot. I stopped in without appointment to get an estimate to replace it. Jay Wolff Toyota had on Our back tail light assembly was broken in a parking lot. I stopped in without appointment to get an estimate to replace it. Jay Wolff Toyota had one in stock AND said they could replace it while I waited! Thanks & great service! More

Never Disappointed I've always been extremely pleased with their services center. Great people doing great work and the waiting area and services provide are top class. I've always been extremely pleased with their services center. Great people doing great work and the waiting area and services provide are top class. More

will miss Branden but Josh has it going on Josh did a great job replacing Branden...will miss Branden's attention to detail, nice, got work done quickly, always did the inside of my car too! Josh did a great job replacing Branden...will miss Branden's attention to detail, nice, got work done quickly, always did the inside of my car too! Josh will text me when parts are here...amazing personal service! More

Fast, efficient, relaxing. Free food and coffee on top of the massage is really unbelievable. My one hour wait was the fastest one hour wait compared to any other dealer's serv Free food and coffee on top of the massage is really unbelievable. My one hour wait was the fastest one hour wait compared to any other dealer's service. I'll be back and will look at a Toyota for my next car. More

Had a great time While I waited for my service, I enjoyed the awesome massage chair. I also had lunch at the Jay's Bistro, which was very good. When I picked up my While I waited for my service, I enjoyed the awesome massage chair. I also had lunch at the Jay's Bistro, which was very good. When I picked up my car it had been run through the car wash. This saved me the time of getting the car washed on my own, and picking up lunch. More

Good service quality The service quality are good, I reduce 1 star because below: In the Toyota Manual, I need change oil every 6 months since my car are freqency short d The service quality are good, I reduce 1 star because below: In the Toyota Manual, I need change oil every 6 months since my car are freqency short distance travel, but they said I need not change oil. The second problem is I ask get a maintenance report, they tell me the computer have problem, will send me a report by email in later, but I receive nothing. More