Jay Wolfe Toyota of West County

Great experience with the shop The service was great. The service techs and customer service reps were courteous and prompt. They got me checked in promptly, called me promptly wi The service was great. The service techs and customer service reps were courteous and prompt. They got me checked in promptly, called me promptly with additional items needed on my vehicle, pointed out a recall that I was not aware of and which they took care of, and had the car ready a half hour sooner than we mutually scheduled. Promptly checked me out as well. The only aggravating thing was a rep called me at 6:30 pm on a Saturday night during dinner and wouldn't get off the phone while pummeling me with questions rating my experience 1 - 10. Cancel the phone survey. Stick to the email survey which I can reply at my leisure. More

Efficient and friendly I was in and out quickly and while I waited they gave me breakfast. I used the wifi to work while waiting. The lounge is very comfortable. I was in and out quickly and while I waited they gave me breakfast. I used the wifi to work while waiting. The lounge is very comfortable. More

Great customer service! We had a great in person experience purchasing a new car! Mike's personalized customer service lead us to purchase at Jay Wolfe instead of another dea We had a great in person experience purchasing a new car! Mike's personalized customer service lead us to purchase at Jay Wolfe instead of another dealer. More

Great Experience Overall Enjoyed working with Pam Oakes. Very professional and knowledgeable, She accurately pointed out the services required, and when I elected to defer so Enjoyed working with Pam Oakes. Very professional and knowledgeable, She accurately pointed out the services required, and when I elected to defer some to next service visit, she did not try to exert any pressure. More

Just as I had hoped. Called in the morning to have 2 new tires put on my van and I cam in at 2pm and was out at 2pm. Just perfect. Called in the morning to have 2 new tires put on my van and I cam in at 2pm and was out at 2pm. Just perfect. More

Maurice Bembry is an awesome sales consultant When I first came to Jay Wolfe Toyota of West County three years ago I had just wrecked my car and didn't have any transportation. After talking with When I first came to Jay Wolfe Toyota of West County three years ago I had just wrecked my car and didn't have any transportation. After talking with Maurice I left the dealership with a new car and was very satisfied. Maurice stood by me the whole time. I have purchased my 3rd car with Maurice. He greets his clients and anyone he works with with a smile. He does the homework for you to elevate some time. He ask questions to get an idea of what features you want and what type of car or truck may fit your preference He is very patient with clients and willing to listen and answer any questions you may have. He knows about the products hands down. He maintains contact with clients. My car experience with him has never been but exceptional. He goes above and beyond to make sure his client is satisfied. I will refer him to anyone looking to trade their car or purchase a new car. Jay Wolfe Toyota of West County is a very pleasant place. Anyone you meet greet you with a smile and they make sure you are comfortable during your visit. More

Tried to steal our car! Salesman I think wanted to sell us a car but when it came down to trade in, their value of our car was low lowball! They first offered us $20000.00 , Salesman I think wanted to sell us a car but when it came down to trade in, their value of our car was low lowball! They first offered us $20000.00 , and we declined and got in our car to leave then before we left the salesman stopped us and offered us $22000.00 agin we declined and he told us we wouldn't get more from anyone ! Surprise we went to Lou Fusz Toyota and bought same car different color! Same equipment, and got $27000.00 for our car. Your dealership was the nicest I've been in and I've bought a lot of cars , but I will not darken your door again. More