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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

February 04, 2017

Quick and easy Took my Prius in for regular maintenance and oil change. Service rep was friendly and polite and answered my questions. The customer lounge is amazin More

by Pat6943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Cossey
Feb 07, 2017 -

Jay Wolfe Toyota of West County responded

We appreciate your review, Pat! We're excited to hear that you enjoyed your visit with us. We strive to provide our customers with the best experience possible; such as our staff's knowledgeable advice, and our cozy customer lounge. We look forward to seeing you again, we're here for you!

February 03, 2017

Car service Service was personal, informative and nice customer lounge. Massage chairs, a nice touch when told you need extra service than what you actually came More

by Walkerlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Younger, Pamela Oakes
Feb 03, 2017 -

Jay Wolfe Toyota of West County responded

We appreciate your review! Our customers are our top priority - we're proud of providing an experience like no other. We're glad that you enjoyed our massage chairs and relaxing lounge. We invite you back anytime, just let us know if we can be of help in the future!

February 02, 2017

Service Visit Very professional, on-time, strong customer service. Mark Hurt was excellent to work with. The online scheduling tool was very effective and efficie More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Feb 03, 2017 -

Jay Wolfe Toyota of West County responded

Scott, thank you for your kind review! We're proud to hear that Mark provided you with the excellent service we're known for. We always strive to provide the greatest convenience and comfort to our customers - from our online scheduling, relaxing massage chairs, to our helpful concierge service. We hope to see you again, we appreciate your business!

February 02, 2017

Everyone was friendly and professional. Eric Poe was our sales rep and he did an excellent job. He was engaging and answered all of our questions. After the sale he discussed in detail how More

by brad 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Poe
Feb 10, 2017 -

Jay Wolfe Toyota of West County responded

Thanks for sharing your review, Brad! We're delighted to hear that Eric was so helpful. We couldn't be # 1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers! Congratulations on your new vehicle, please let us know if we can be of service again. We're here for you!

January 31, 2017

sale of 2017 corrolla Great, could not be more satisfied, Maurice bembry was outstanding . Always buy my cars from jay wolf Toyota, Mike Bozie and Maurice Bembry are outsta More

by corrollaart999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry, Mike Bozzi
Feb 01, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for your kind review! It's wonderful to hear that Maurice and Mike have provided you with the excellent service you deserve. We wouldn't be # 1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers! Please let us know if there's anything else we can help with, we're always here for you.

January 31, 2017

Great customer service! It was easy to schedule a time that fit our schedule. Our service representative, Pamela, was courteous and knowledgeable. I would highly recommen More

by kmertz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Feb 01, 2017 -

Jay Wolfe Toyota of West County responded

We appreciate your review! We're always happy to accommodate your schedule; we strive to make your experience as hassle-free as possible. We'll let Pamela know to keep up the great work. Please let us know if there's anything else we can do for you - we always want to provide our customers with an experience like no other!

January 31, 2017

Excellent Service Andrew did an exceptional job of making sure all of my concerns were addressed. I had planned on having the 120,000 mile service performed on my vehic More

by Phoebe S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Duncan
Feb 01, 2017 -

Jay Wolfe Toyota of West County responded

Thanks for sharing your review, Phoebe! We're happy to hear that Andrew was so helpful with your vehicle maintenance. Our customers are our top priority! We look forward to seeing you again, make sure to utilize our complimentary bistro and relaxing massage chairs! Thank you for your business.

January 30, 2017

Efficient and helpful I came in to get the Luxe package put on my new vehicle and happened to run into Brad C. And thankfully I did! He wasn't my sales guy but he spent s More

by Tracy S
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Coblentz
Jan 31, 2017 -

Jay Wolfe Toyota of West County responded

We appreciate your review, Tracy! We're glad to hear that Brad provided you with an experience like no other. Our team is proud of our friendly, knowledgeable service. Your satisfaction is our top priority - please let us know if we can be of help in the future!

January 30, 2017

Great Experience Joe Nichols was great to work with as a salesman....answered all of our questions without any high pressure tactics. Lindsay Rey did a great job of More

by Matt Crawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nichols (Sales) and Lindsay Rey (Finance)
Feb 01, 2017 -

Jay Wolfe Toyota of West County responded

Hello, Matt! Thank you for taking the time to share your positive experience with us. Customer service is our top priority, and we're happy to hear Joe and Lindsey ensured we achieved that goal with you. We will be sure to pass your words along to them! Please let us know if we can be of service in the future; we are always happy to help

January 30, 2017

Changed My Opinion This is the 2nd car we have purchased at Jay Wolfe. I hate to say this but the experience we had buying the first car was such a bad experience that More

by Mike U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Rey, Casie Gish, Sal Aslam
Feb 01, 2017 -

Jay Wolfe Toyota of West County responded

Mike, thank you for your review! We appreciate you giving us a second chance to provide you with an excellent experience. We take pride in providing our customers with top-notch service! We will pass your kind feedback along to Sal, Lindsey, and Casie to keep up with the hard work. Should you need anything else in the future, please do not hesitate to let us know!

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