Jay Wolfe Toyota of West County

Service I've become accustomed to quality service each time I bring my two cars to Jay Wolfe. The service writers are professional and helpful in their sugge I've become accustomed to quality service each time I bring my two cars to Jay Wolfe. The service writers are professional and helpful in their suggestions. My service writer was Pamela Oakes. She's my go-to person each time I need service. She's knowledgeable and anxious to please her customers. She's thorough, attentive to detail and makes sure the work is done correctly. This most recent visit was no different than previous visits. I always look forward to how smoothly the car drives when I pick it up. In this visit it was my 2006 Avalon. Felt like a new car. Really, it did. More

Quick. Honest. Customer focused. I was 90% done with a deal for the same car at a different dealership but it just didn't feel right. I got recommended Jay Wolfe by a friend and heade I was 90% done with a deal for the same car at a different dealership but it just didn't feel right. I got recommended Jay Wolfe by a friend and headed over there. There was no red carpet rolled out, but there might as well have been for how great I was treated. They gave me the price I wanted for my trade in and they had the model/style/options of the car I wanted in stock. Something the other dealer was going to order and be a six week delivery. They took care of my whole family in the amazing lounge with free food, TV, kids area, and massage chairs! There was no haggling on the price, and it was $1,000 cheaper then the other dealership. Plus I got some free upgrade a like floor mats and mud flaps. This was my first new car, have always bought used, and I couldn't have been happier with the experience. More

Always excellent service I really like the Jay Wolfe Toyota service center. The representatives are always nice and very informative about what's going on with your vehicle. I I really like the Jay Wolfe Toyota service center. The representatives are always nice and very informative about what's going on with your vehicle. I always take my car here. More

Service I like interacting with the people here. They all are friendly and help me understand what's going on. And thank you for the coffee and comfortable wa I like interacting with the people here. They all are friendly and help me understand what's going on. And thank you for the coffee and comfortable waiting area! More

Convenient checkup Josh greeted me and then explained that the Toyota Care had expired at my last visit, but explained that the service would be covered by Jay Wolfe. He Josh greeted me and then explained that the Toyota Care had expired at my last visit, but explained that the service would be covered by Jay Wolfe. He had looked at the problem I had with my rear mud flap and they fixed it by replacing the missing screw. My alighnment was off so he suggested I get that taken care of. Done! Great day. More

Always good I love taking my car here for service. They keep track of everything for me and are always nice. I love that I can get a substantial snack at their bi I love taking my car here for service. They keep track of everything for me and are always nice. I love that I can get a substantial snack at their bistro and enjoy a massage chair or watch TV if I don't need to work while I wait. If it's going to be a long service appointment like yesterday, they will drive me to wherever I need to go to be productive during my wait. I was able to get to a shopping center so I could enjoy lunch and get some errands done. Perfect. More

Great place to get a car! Friendly staff. Eric Poe was very amiable and offered several times to get refreshments for me. Waiting for the financing of the vehicle took longer t Friendly staff. Eric Poe was very amiable and offered several times to get refreshments for me. Waiting for the financing of the vehicle took longer than my prior experience at a different Toyota dealership but I still am satisfied with the quality of service provided at Jay Wolfe. Thanks! More

Always a great experience Jay Wolfe Toyota is the best. The techs and service ppl really know how to take care of their clients. From friendliness to thoroughness, the staff en Jay Wolfe Toyota is the best. The techs and service ppl really know how to take care of their clients. From friendliness to thoroughness, the staff ensures quality service and a relaxing experience while we wait. More

Friendly and laid back car purchasing experience Great customer service and facilities. Dan Gentry was friendly, professional, knowledgeable and helpful and was not pushy in the slightest. I woul Great customer service and facilities. Dan Gentry was friendly, professional, knowledgeable and helpful and was not pushy in the slightest. I would definitely recommend Jay Wolfe! More

Stressful My only complaint is the cost. My 50000 check up I was quoted 900 dollars are you kidding me I drive a corolla for economical reasons. I want to take My only complaint is the cost. My 50000 check up I was quoted 900 dollars are you kidding me I drive a corolla for economical reasons. I want to take care of my car but I dread coming in because of the cost. I worked with michael c who was very kind and considerate of my economic situation. I am elderly and on a fixed income. I have figured out that you make money not on car sales but the service. I bought the car because it was economical to operate. I would like to keep coming for service, now my car needs brake work, another 200, I can't believe this car has no warranty, I might have to resort to a local garage for service. More