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Jay Wolfe Toyota of West County

Ballwin, MO

not yet
rated
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

March 17, 2017

Eric and Mark were both very helpful. We were looking to lease or purchase a Camry. Eric was very helpful and Mike was also helpful and were going to study it over and think about it and More

by Craig69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Poe
Mar 20, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for your review, Craig! It's great to hear that Eric and Mark were so helpful. We're proud of our exceptional customer service and our knowledgeable staff. We look forward to seeing you again, please let us know if there's anything else we can do to help you with your decision. We're here for you!

March 14, 2017

Nice experience Mark was my service representative. Mark was very helpful besides knowledgeable. He turned a bad situation into a not so bad situation. Will be bac More

by Lesley Chandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Mar 15, 2017 -

Jay Wolfe Toyota of West County responded

Hello, Lesley! Thank you for recognizing Mark's five-star service. We look forward to providing you with another experience like no other!

March 14, 2017

Mike is on top of things and makes the trip perfect. I always look forward to having my car serviced. The experience is wonderful.Megan was so nice to talk with and your food court has great staff who ar More

by randiefidler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service and Megan Loudon, Bill Stringer
Mar 14, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for your feedback! We're pleased to hear you enjoyed our service department. We work hard to provide every customer with an experience like no other. Please let us know if we can serve you again in the future - we are here for you!

March 11, 2017

Love this place! Mark Pardee is the best. He made me comfortable as my son and I were car shopping for a Camry! Also they are wonderful to the men in blue! I would de More

by Melissa Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken and Lindsay! , Mark Pardee
Mar 12, 2017 -

Jay Wolfe Toyota of West County responded

We appreciate your review, Melissa! It's great to hear that Mark provided you and your son with such helpful service. We're proud of our knowledgeable staff as well as our welcoming atmosphere. We look forward to seeing you again, please let us know if there's anything else we can do for you!

March 09, 2017

Efficient Friendly Service The service department continues to operate in an efficient manner along being friendly to each and everyone of us. The car/wash detailing is an exce More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Clavenna Also Herb in car detailing. THANKS!!!
Mar 09, 2017 -

Jay Wolfe Toyota of West County responded

We appreciate your kind review, Jane! We're glad to hear that our service department has provided you with the great service you deserve. Our team is dedicated to being the very best! We look forward to seeing you again, please let us know if there's anything you need. We're here for you!

March 07, 2017

Very, very nice experienceu Mark Hurt was very professional and cordial. Scot Dickherber is a great guy and customer oriented. Keep up the good work. I know Mike Daniels, and More

by Sohrab Devitre
Recommend Dealer
Yes
Employees Worked With
Rob Feuerbacher, Scot Dickherber, Mark Hurt
Mar 08, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for the review, Sohrab! We're glad that you had a five-star experience with our team. We appreciate your business and look forward to serving you again in the future!

March 05, 2017

More than expected I went in for a regular service routine. Had a scratch on the passenger rear door. Asked them to look at it and see how much it would be to fix. When More

by Dawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Mar 07, 2017 -

Jay Wolfe Toyota of West County responded

We appreciate your review! We're happy to hear that we were able to help with the scratch. We're always excited to go the extra mile for our customers! Your satisfaction is always a top priority at Jay Wolfe Toyota. We look forward to seeing you again, just let us know if we can be of service!

March 04, 2017

Love this place This place makes purchasing a car and visiting for service calls a pleasure even with kids - I look forward to my visits. Call me crazy but the waitin More

by Pauls Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The women at the cafe, wonderful and friendly! , Scot Dickherber
Mar 07, 2017 -

Jay Wolfe Toyota of West County responded

Paul, we appreciate your review! We're delighted to hear that you've enjoyed your experiences with us. Our team is proud of our cozy waiting area and our family-friendly atmosphere. We look forward to seeing you again, just let us know how we can help!

March 02, 2017

As always, great experience. I liked the ease of scheduling, pleasant waiting area, friendliness of employees and Pamela Oakes was professional, courteous, and just plain wonderfu More

by Wesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Mar 15, 2017 -

Jay Wolfe Toyota of West County responded

Wesley, thanks for sharing your review! We're happy to hear that Pamela provided you with such helpful service. Our team loves to go the extra mile for our customers. We look forward to seeing you again, please let us know what we can do to help YOU!

March 02, 2017

Pleasant Experience Mike Clavenna was very nice and helpful. He honored a service coupon that I had on the alignment service. He took the time to explain what they did in More

by gale
Recommend Dealer
Yes
Employees Worked With
Mike Clavenna
Mar 05, 2017 -

Jay Wolfe Toyota of West County responded

Gale, thanks for sharing your review! It's wonderful to hear that Mike provided you with the great service we're known for. We're proud of our friendly, knowledgeable staff. We look forward to seeing you again, don't forget to check out our fun amenities like our complimentary bistro and our relaxing massage chairs!

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