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Jay Wolfe Toyota of West County
Ballwin, MO
4,064 Reviews
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March 29, 2017
Great experience I ate lunch at the bistro while they serviced my car. The work was done ahead of schedule. Everyone I spoke with was very helpful. I ate lunch at the bistro while they serviced my car. The work was done ahead of schedule. Everyone I spoke with was very helpful. More
by AB3
Employees Worked With
Bill Bennett
March 28, 2017
Eric Poe Eric was very attentive and respectful. His follow up was exceptional. He made sure that every concern was addressed even after the sale! CJ Miller Eric was very attentive and respectful. His follow up was exceptional. He made sure that every concern was addressed even after the sale! CJ Miller More
by CJ
Employees Worked With
Eric Poe
March 28, 2017
oil change and tire rotation Nice place to relax and get a snack while waiting you your service. Look at new cars while there and watch the people work while being relaxed. Nice place to relax and get a snack while waiting you your service. Look at new cars while there and watch the people work while being relaxed. More
by Betty Claywell
Employees Worked With
Josh Younger
March 27, 2017
worst ever it was the worst possible, waited days for a car to be returned to the dealership due to purchasers allergies, then got a call it was in and I could h it was the worst possible, waited days for a car to be returned to the dealership due to purchasers allergies, then got a call it was in and I could have it at original price, not the price of the orig. sale we agreed on $13,487, but the price it was on the lot for $13,7___. (my rep says calls are recorded although I have never personally been told my call was being recorded with my rep and that would be Karen) So when I got there the long and short of it is her boss, Mike Bozzi, who is an extremely rude man, pulled the old bait and switch. He said the only way I got that price now was to lose the certified pre owned and warranty, If I wanted those the price would now be $14,400. Of course I said no and went out and bought a lovely Kia, so not only did Toyota lose a sale but the many people I told about it are all outraged and have committed to telling others about this dealership. More
by worstbuyingever
Employees Worked With
Karen, Mike Bozzi
March 27, 2017
Good customer Service I bought a Toyota Camry from Jay Wolfe Toyota and it was pleasant experience. I had been looking for a used car which was not too old, and Mark helped I bought a Toyota Camry from Jay Wolfe Toyota and it was pleasant experience. I had been looking for a used car which was not too old, and Mark helped me choose an excellent vehicle. The dealership was very supportive in getting me a good financing option. I would also like to thank the Finance department in helping closing the loan. Wonderful experience. Thank You. More
by PG
Employees Worked With
Mark Pardee, Mike Bozzi
March 26, 2017
Pam Oates Is Always very nice & gives wonderful service . It's a real pleasure bringing my car 🚗 in for Service knowing Pam Oates will be there taking Great care of me. Scott, and his Service team are Gr It's a real pleasure bringing my car 🚗 in for Service knowing Pam Oates will be there taking Great care of me. Scott, and his Service team are Great to work With. Everyone is always so friendly. The Gals in the Jay's Bistro are very nice. I will always bring my car back to JWT. Thank you Peggy Etzkorn More
by Peggy63
Employees Worked With
Scot Dickherber, Pamela Oakes
March 26, 2017
Great as always. I love the waiting area. I even got a massage this time! Bill Bennett did a great job taking care of my warranty issue. Bravo! I love the waiting area. I even got a massage this time! Bill Bennett did a great job taking care of my warranty issue. Bravo! More
by SheilaD
Employees Worked With
Bill Bennett
March 26, 2017
Very satisfied As usual, I was impressed. They did a great job buffing out my headlights, and did only the service I really needed (told at another shop I needed br As usual, I was impressed. They did a great job buffing out my headlights, and did only the service I really needed (told at another shop I needed brakes, but here was told I still have 10-20,000 miles left on them). I really appreciate not being sold something I didn't need yet!! More
by nbsinstl
Employees Worked With
Bill Bennett
March 26, 2017
oil maintenance I have about 94,000 miles on my Prius. I went to Jay Wolfe for the recommended oil maintenance.' I usually go to JayWolfe and they have my service r I have about 94,000 miles on my Prius. I went to Jay Wolfe for the recommended oil maintenance.' I usually go to JayWolfe and they have my service record. In checking it the service dept noticed I had not had a transmission fluid change EVER. They recommended it and I agreed. Thank you, Jay Wolfe and Bill Bennett for helping to keep my Prius in excellent condition. More
by puce1959
Employees Worked With
Bill Bennett
March 25, 2017
OK, Fine I don't think there are many of us folks who like the car shopping experience so it's really hard to give a great review when something is the equival I don't think there are many of us folks who like the car shopping experience so it's really hard to give a great review when something is the equivalent of going to the dentist. We started at Jay Wolfe as it is close to our home and we were curious about Toyota. As we had to wait 5-10 minutes for the internet department to bring down a piece of paper to our sales person we had a chance to stand back and observe the goings on. The building is nice, big and bright, staff seemed friendly enough however a VERY upset women walked passed us on the way out the door and said "this is the worst bait and switch I have ever experienced, be warned!" Wow, that didn't make us excited to stay but we did as I believe there are two sides to every story and we didn't know the entire exchange. Our week night experience and test drive turned out to be a great opportunity to rule out the size car we thought we were interested and our sales person was very helpful and we appreciated his time, care and thought in answering all of our questions. More
by ann2005
Employees Worked With
Mark Pardee
