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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

April 09, 2017

Completely enjoyable experience at Jay Wolf Toyota Dealer They treat their customers like they value them! It is always a pleasant experience to visit the Jay Wolf service department. Checking in is easy an More

by gec853
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Apr 10, 2017 -

Jay Wolfe Toyota of West County responded

We're delighted to read your wonderful review! Providing our guests with a one-of-a-kind experience is our top priority, so we're excited to hear that we accomplished our goal. Nothing's better than hearing from happy customers! We appreciate your business, please let us know when we can be of service again!

April 07, 2017

Maintenance and new tires My service experience was wonderful! Danny ia phenomenal service rep who is so helpful by explaining all services in detail. Danny is thorough and ver More

by Dot13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny in Service
Apr 08, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for the wonderful review! We are happy that we could provide you with an experience like no other. We are very proud of Danny for giving you the kind of service that shows we see our customers as #1. We will be sure to pass your kind words onto him and continue working on making sure our customers stay satisfied. We invite you back at any time. Scot Dickherber, Service Director, 636-207-3912, SDICKHERBER@JAYWOLFE.COM

April 07, 2017

Great Experience! From the moment we pulled in to the moment we drove away in our new car, everyone was extremely polite and professional. The sales team was very hone More

by Tory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry
Apr 07, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for the review, Tory! We're pleased to see that you had a five-star experience at our dealership. It's our top priority to ensure our customers feel welcome and respected at our dealership. We'll tell Maurice and Joseph to keep up the great work! We appreciate your business and look forward to serving you again in the future.

April 06, 2017

good service I go to the dealer only because of free oil changes. Ryan Jackson was my service writer and he was great. I have dealt with other service writers befo More

by Curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan jackson
Apr 07, 2017 -

Jay Wolfe Toyota of West County responded

Hi, Curtis! Thank you for the kind review. We're happy that Ryan provided you with exceptional customer service. We're here for you should you require any further assistance.

April 05, 2017

Great Experience! From the moment I stepped into Jay Wolfe, I was approached and given attention. I was treated with respect and fairness. First Toyota experience. Grea More

by clairebear
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Pardee
Apr 06, 2017 -

Jay Wolfe Toyota of West County responded

Hi, Claire! We're happy to see that you had a pleasant experience at our dealership with Mark. Please don't hesitate to contact us should you require any further assistance.

April 05, 2017

Great experience Mark is an excellent service advisor! He always have time to listen to the customer, make suggestions, and he's very polite. This goes a far way as f More

by samalli2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Apr 06, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for your business and your review! Mark is an exceptional member of our team; we'll tell him to keep up the great work! We look forward to serving you again in the future.

April 05, 2017

Excellent I had a really great visit at the dealership.. My car was handled very well. And my son and I were treated extremely well too! More

by JasonM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Apr 06, 2017 -

Jay Wolfe Toyota of West County responded

Hi, Jason! Thank you for taking the time to post your five-star review. We're happy to see that you and your son felt welcome at our dealership. We're here for you should you require any further assistance.

April 04, 2017

Very laid back and relaxing experience I am 70 years old and have purchased at least 8 vehicles in St. Louis but have never experienced such a laid back experience with absolutely no pressu More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pardee, Bill Stringer
Apr 04, 2017 -

Jay Wolfe Toyota of West County responded

Heather, thank you for your wonderful review. It means a lot to us that you had such a great experience with us! We'll let Mark know to keep up the excellent work - we're proud of our hardworking, knowledgeable team. Please let us know if we can be of service in the future; we're here for you!

April 03, 2017

Love Jay Wolfe!! After moving here from PA, we were lucky enough to find Jay Wolfe Toyota to take care of our Sienna van. Mark in service is AMAZING, he remembers me More

by Iron City Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 03, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for the great review! We're glad that Mark was able to attend to your needs and help you feel welcome at our dealership. We appreciate your business and look forward to serving you again in the future!

March 29, 2017

2007 Prius In my experience, Pam does a nice job of keeping the customer informed. The customer lounge is awesome, especially for longer service visits. Free car More

by Celeste Nicholas
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Mar 30, 2017 -

Jay Wolfe Toyota of West County responded

Celeste, thanks for sharing your review! We're proud of the excellent service that Pam provides to our customers. It's great that you enjoyed our lounge, too! We strive to make every visit a special experience. We look forward to seeing you again, we appreciate your business!

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