Jay Wolfe Toyota of West County

Wonderful experience ! Kevin Kettinger was very professionalism in every way, Information about the car and make us feel comfortable while we were at the dealership. Befor Kevin Kettinger was very professionalism in every way, Information about the car and make us feel comfortable while we were at the dealership. Before we left we met the manager forgot his name but he was also kind and friendly. Thank you for the whole wonderful experience at Jay Wolfe Toyota on Manchester Rd. If we make decision on Toyota RAV4 we'll definitely buy with you guys ! More

Excellent experience Excellent. No pressure to purchase a vehicle, and was very accommodating for all that I asked of him. Very professional salesman. Helpful with a pro Excellent. No pressure to purchase a vehicle, and was very accommodating for all that I asked of him. Very professional salesman. Helpful with a problem, after the sale. More

Customer service Eric did a great job of greating us before entering the building. He helped us figure out the pros/cons of each vehicle we were interested. We never Eric did a great job of greating us before entering the building. He helped us figure out the pros/cons of each vehicle we were interested. We never felt pressure to make a purchase and that is part of the reason we will be making our purchase from this dealership. More

Experience We have been customers of J Wolfe Toyota for many years and have always been happy with their service. This includes being served by several different We have been customers of J Wolfe Toyota for many years and have always been happy with their service. This includes being served by several different service advisers.. More

Very Good Eric was great he was very through And made it a good experience he spent all the time we needed to get us familiar with the car. Eric was great he was very through And made it a good experience he spent all the time we needed to get us familiar with the car. More

Regular oil change and general maintenance Thorough regular maintenance. Reminded me 3 months ago that the recommended oil change interval had increased so I didn't need one when I though I di Thorough regular maintenance. Reminded me 3 months ago that the recommended oil change interval had increased so I didn't need one when I though I did, saving me that cost. More

Friendly and responsive The service representative whom I called a week earlier to arrange service met me when I brought in my vehicle for service. We went over our previous The service representative whom I called a week earlier to arrange service met me when I brought in my vehicle for service. We went over our previous discussion as to the work to be done. A few hours later the service rep called and disused what the mechanic had discovered and we adjusted the scope of work accordingly. A few hours later the vehicle was complete and I picked it up. The service was done very efficiently and I was kept abreast of the work being done. I will return to have my service done with J Wolfe and would recommend the service department to others. More

Great Service As Always I have been buying and servicing Toyota vehicles at Jay Wolfe since 2007 and it is always great. I have never been disappointed and almost always sur I have been buying and servicing Toyota vehicles at Jay Wolfe since 2007 and it is always great. I have never been disappointed and almost always surprised at something they help me out with that I had no idea was an issue. More

Great customer service They introduce themselves to you. Offer you a chair massage and breakfast/lunch. They come to you with an update on service being done and time frame They introduce themselves to you. Offer you a chair massage and breakfast/lunch. They come to you with an update on service being done and time frame until you are done. Very friendly. More

Enjoyable purchase experience. My last several car purchases were all Saturns since I don't particularly enjoy the typical car purchase experience. Mark was knowledgeable and thoro My last several car purchases were all Saturns since I don't particularly enjoy the typical car purchase experience. Mark was knowledgeable and thorough without being pushy or playing the sales games I was hoping to avoid. He's a regular guy working hard to make sure we got what we wanted. Everyone else at the dealership has been very accommodating as well. More