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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

May 21, 2017

every time i am in the tecks forget something I work with Dave, and he is awesome, if it wast for him you all would have gotten one star. Every time I am in the place, the teck's forget somethin More

by jdwrn4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dave in service
May 18, 2017

Professional and very courteous Best service. Mark Hurt is phenomenal. Very pleasant, informative, friendly and a pleasure to work with.. I have Faith and trust in Mark and confident More

by JLMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt, Jason Reily, Amanda Bickel
May 19, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for your kind review! It's wonderful to hear that Mark provided you with the great service we're known for. It's always our goal to exceed our customers' expectations. We appreciate your business, please let us know if there's anything else we can do for you!

May 15, 2017

Car Purchase I gave it an overall rating of 4 out of 5 because while I am glad that I purchased the vehicle from this dealership and everyone was fairly pleasant. More

by ferg407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Morse
May 16, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for the kind review! We're glad that you had a good experience at our dealership with David and the team. We appreciate your feedback and will use it to better serve our customers in the future.

May 15, 2017

Service Kaye Wolfe provides fast and friendly service. The employees are knowledgeable and explained everything to me. Waiting area is great for getting wor More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
May 16, 2017 -

Jay Wolfe Toyota of West County responded

Hi, JD! Thank you for the amazing review! We're very happy to see that you felt welcome and respected at our dealership. We appreciate your business and your kind words.

May 12, 2017

Looking for car. Mike T. the sales person was great and was friendly and knowledgeable. Their entire staff was friendly and helpful. I will definitely consider buyin More

by Ken S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Terrili
May 14, 2017 -

Jay Wolfe Toyota of West County responded

Ken, we appreciate the five-star review! We pride ourselves on exceptional service and a one of a kind experience and are thrilled that those values came through on your visit. We are proud of Mike and all our staff for their friendly and knowledgeable care and how they go above and beyond for all our visitors. Our customers are #1 and we invite you back whenever you are ready to buy a car.

May 11, 2017

On time served with awesome lounge Competitive price, to time and awesome lounge. There are 4 Toyota dealers close to my house but I chose this because of these qualities. Plus they hav More

by Anudeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
May 12, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for the great review! We're glad that you were pleased with our prices and that you felt comfortable in our new lounge. We appreciate your business and look forward to serving you again in the future.

May 11, 2017

Great as usual Regular service revealed need for brakes. Thanks for saving me from an accident . I love the way Pam looked at scheduled maintenance and let me plan a More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
May 12, 2017 -

Jay Wolfe Toyota of West County responded

Hi, Jim! Thank you for the kind review! We're glad that you had a great experience with Pam and the service team. Please don't hesitate to contact us if we can be of any further assistance.

May 11, 2017

recall item Item on recall had to be ordered and was received in a very timely manner. The dash was replaced nicely and I was on my way only to find out that all More

by LB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Scot Dickherber, Chad Cossey
May 14, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for the wonderful review! We are happy that we could give you a service experience like no other. We wouldn't be # 1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers, and we believe that our dedication toward your vehicle and mindfulness of your time illustrates that care. We look forward to seeing you again in the future and please always feel free to let us know what we can do to help you.

May 10, 2017

5,000 mile service There were not any problems. My vehicle was serviced in a timely manner. All the questions and concerns I had were addressed and resolved easily. More

by NoThanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
May 11, 2017 -

Jay Wolfe Toyota of West County responded

We appreciate your feedback! We strive to provide every customer with the highest level of service. We hope to see you again, just let us know if there's anything else we can do for you. Our customers are #1!

May 10, 2017

Very good We went for service and was hesitant to ask for phone hookup and loose fender to be pushed back in. Those things were performed perfectly without any More

by Betty Hitchcock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
May 11, 2017 -

Jay Wolfe Toyota of West County responded

Betty, thank you for sharing your review! It's wonderful to hear that we were able to help with your fender and phone hookup. We're proud of our friendly, knowledgeable team. We look forward to seeing you again, we appreciate your business!

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