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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

May 27, 2017

Outstanding customer service! Every time I visit Jay Wolfe Toyota it is always a great experience! The work is completed on time and car is washed before returning to me! More

by Kevin Schowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scot Dickherber
May 28, 2017 -

Jay Wolfe Toyota of West County responded

Kevin, thank you for taking the time to leave us this great review! We pride ourselves on providing an experience like no other and are thrilled that our one of a kind service department has so impressed you. We wouldn't be # 1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers, and we think your time with us has shown that kind of dedication. We appreciate your business and welcome you back anytime.

May 27, 2017

Always good service I've been to this dealership several times to service my car, and each time has been a positive experience. The staff are friendly and knowledgeable a More

by OT4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat Steurer, Bill Bennett, Pamela Oakes
May 28, 2017 -

Jay Wolfe Toyota of West County responded

Thank you so much for the great review! We are happy to have had your repeat business and made certain you had a one of a kind experience each time. We pride ourselves on that kind of customer-oriented care. We are the only recipients of the Toyota President’s award in the St. Louis area for 2014 and 2015 for a reason, after all. We are glad we could give you an experience like no other and welcome you back anytime.

May 26, 2017

Great service! I had a great service visit on 24May2017. I was promptly checked in and was kept up-to-date on time to completion. Pam worked to find ways to save m More

by saearly
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
May 27, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to leave us this wonderful review! We pride ourselves on the kind of exceptional one-of-a-kind experience we give our customers and are pleased that you appreciated that kind of service. Pam will be pleased to hear of your kind words. We work hard to provide the kind of knowledgeable and friendly care she gave you. Our customers are #1 and we're glad that we could impress you with our dedication to your needs. We invite you back anytime. Scot Dickherber, Service Director, 636-207-3912, SDICKHERBER@JAYWOLFE.COM

May 26, 2017

All around great experience Nothing but a great experience with Gary. Great to get some lunch in the bistro. Car wash afterwards looked great. Nothing but 5 stars all the way a More

by DbeckerDHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary McWilliams
May 28, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for the wonderful review! We will be sure to let Gary know how much you appreciated his excellent one of a kind customer service. Our customers are #1 and we always hope to go out of our way to make certain to feel welcome and part of our family. Your satisfaction is our top priority and we invite you back whenever you'd like to visit.

May 25, 2017

Diamond Pkg Detailing Scheduling was difficult, operator could not take a message about date we wanted service done to tell the service person before he called us back. Ho More

by convertgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scot Kherber Mark Hurtt
May 24, 2017

Excellent, fast service! Great service! Nonpusjy sales tactics to try to upsell for more. The tech (Josh) was personal and professional. Can't beat the nice service waiting ar More

by Meagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Younger
May 25, 2017 -

Jay Wolfe Toyota of West County responded

Meagan, I'm so pleased you came to see us and met with Josh. Thank you for posting a review regarding your experience. Our customers are #1 which includes you. We truly appreciate you coming in.

May 24, 2017

Oil change As always service was great. Worked with Josh Younger, simply excellent- prompt, personable; efficient. Love the café- they always keep me posted whe More

by Salome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Younger
May 25, 2017 -

Jay Wolfe Toyota of West County responded

I'm glad you came and got the Jay Wolfe Experience with us, Salome. I'm pleased you met with Josh and utilized our cafe. It was a pleasure to have you. Our customers are #1. Thanks for coming to see us.

May 24, 2017

Excellent experience! Terrific experience! Was dreading purchasing a new car, Mark Pardee made it such an easy transaction. No pressure, knowledgable, pleasant, informativ More

by sherry cunningham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pardee
May 24, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for taking you time to leave a kind review! We are thrilled to hear that Mark provided you with the great service we're known for. It's always our goal to take great care of our customers. We appreciate your business, please let us know if there's anything else we can do for you!

May 23, 2017

Got in quick and service was done quickly Overall a great experience. Will come back again and rec my friends to use the service dept. Me me me me me me me me, this part is a PIITA More

by Truckman00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Theis
May 25, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your review. We are so glad to hear that our service team took great care of you. Customer service is always our number one priority. Don't hesitate to call us if you have questions. We are here for you!

May 23, 2017

Great service I have been receiving service from Jay Wolfe for more than 10 years. Pam Oakes is knowledgeable and friendly. The waiting area staff are attentive and More

by Peggy56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
May 25, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for your kind review! At Jay Wolfe, it is always our goal to give our customers an experience like no other. We are so thrilled to see that we have done a great job at taking care of you for over 10 years. We appreciate your business and look forward to seeing you again.

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