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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

June 06, 2017

Great experience! Everything went smoothly thanks to Maurice's attention to details. I appreciated his positive attitude and understanding of my requirements. All went More

by RLSabina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry
Jun 08, 2017 -

Jay Wolfe Toyota of West County responded

It's great to hear that Maurice provided you with such excellent service. Our team strives to give every one of our customers an experience like no other. Congratulations on your RAV4, we appreciate your business! We look forward to seeing you next time.

June 06, 2017

Fabulous! Great service. Love the waiting room with lunch and snacks! Jay Wolfe service is so awesome that we bring our non-Toyota vehicles here as well. More

by gottalovejaywolfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fischer
Jun 08, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for your kind review! We strive to provide you with a one of kind experience when you have your vehicle serviced with us. It's our pleasure to serve you, let us know how we can be of help to you in the future.

June 06, 2017

Perfect, as usual I've never been to a "luxury" car service center, but the experience can't be better than that at Wolfe Toyota. I can't think of anything that needs t More

by mljones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cafe staff, Josh Younger
Jun 08, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for your review! Your satisfaction is our priority at Jay Wolfe Toyota. We appreciate your feedback and welcome any other questions or concerns you may have, we're here for you.

June 06, 2017

2007 Camry for Missouri Inspection/Emmision Test and Others Service adviser was nice and friendly. Services performed quicker than I expected. Waiting room was clean and comfortable. Overall visit experience More

by HG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Jun 07, 2017 -

Jay Wolfe Toyota of West County responded

Thanks for coming and receiving the Jay Wolfe Experience. We appreciate the kind review regarding our service department. We invite you back and look forward to seeing you again.

June 06, 2017

Bought a used Prius and had a smooth pleasant experience Went smoothly. Sales rep was very easy to work with and my experience was better than previous experiences. The whole buying exp went quickly and ever More

by Retired
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry
Jun 08, 2017 -

Jay Wolfe Toyota of West County responded

Congratulations on the purchase of your Prius! And thank you for your review. We value a quality car purchasing experience and are thrilled that to see your feedback reflect that. We welcome you back to Jay Wolfe Toyota anytime, please don't hesitate to contact us with any concerns or questions.

June 06, 2017

Great buying experience My wife and I had an excellent buying experience at Jay Wolfe. Our salesman, Maurice patiently guided us through the whole process from trading in our More

by Amcfly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry, Luke Long
Jun 08, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for your kind review. Congratulations on your new Sienna, we're happy that Maurice delivered the type of #1 customer care that we're known for. We appreciate your feedback, please don't hesitate to contact us with any questions or concerns you may have.

June 06, 2017

Awesome Sales manager, bad finance manager, ok salesman I had a cashiers check for the full agreed price made in Jay Wolfe's name and they still wanted to run my credit report. I am also in the market for a More

by amalpala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Both the sales person and the finance manager that I dealt with in August 2016 are not listed here., Mike Bozzi
Jun 14, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback with us. We always want to provide our customers with five-star service, so it's disappointing to hear that you weren't completely satisfied. I'm concerned about your experience with our financial department and would appreciate a chance to learn more. Please contact me at your convenience so I can work on making things right for you. Best, Rob Feuerbacher Robf@jaywolfe.com 636-207-3900

June 05, 2017

The 90000 mile service and the safety inspection They are Toyota professional service provider, I always trust them and get my car serviced in their hands. The safety is my highest priority, their pr More

by ZHIHUAN GAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Jun 06, 2017 -

Jay Wolfe Toyota of West County responded

We appreciate you taking the time to leave us this wonderful review, Zhihuan. We are glad to have made you feel that you and your car are in safe and secure hands with us. We work hard to provide an experience like no other, where all our visitors can feel comfortable with us and confident about the care they've received. We wouldn't be # 1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers, and we think that your experience with us demonstrates that. We invite you back anytime.

June 04, 2017

No pressure, enjoyable experience I often dread going to a dealership to shop for a new vehicle. I was able to look vehicles that interested me and leave without any pressure, offers, More

by tracy.rode
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Poe
Jun 06, 2017 -

Jay Wolfe Toyota of West County responded

We appreciate your review, Tracy! We're happy to hear that you had a good experience with us, especially since you haven't enjoyed car shopping in the past. It's always our goal to provide helpful, hassle-free service to our customers. We look forward to seeing you again; we're here for you!

June 03, 2017

Great Visits! First appointment: Because of my limited funds, I had to make two visits (April and May). I had an appointment in April for the repair work. Second More

by GlorytoGOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Jun 05, 2017 -

Jay Wolfe Toyota of West County responded

We appreciate you taking the time to leave us this great review! We are thrilled that we could impress you with our one of a kind customer service. We are proud of Pam and all our staff for always making sure our customers know that they are #1 and we that we will provide them with a friendly and knowledgeable experience like no other. We want all who visit us to feel welcome at our dealership, no matter what, and that we treat them like family. We welcome you back anytime and always feel free to let us know what we can do to help you.

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