Jay Wolfe Toyota of West County

I spent double of what I thought it should have been and still don’t know exactly what it was all for. Will go somewhere else next time still don’t know exactly what it was all for. Will go somewhere else next time More

I was there for a routine oil change and tire rotation. Unlike previous visits, there was no multipoint inspection performed. My car has 179,000 miles on it so I guess the service rep assumed I wasn't goin Unlike previous visits, there was no multipoint inspection performed. My car has 179,000 miles on it so I guess the service rep assumed I wasn't going to spend any money and it wasn't worth his time. Even if they know I'm not going to put any large amount of money into the car, the current status of the tread on my tires and condition of my brake pads is important for my safety. The service tech was not in the least bit friendly. I think he was annoyed that he wasn't going to make any money off of me. My car has been serviced at Jay Wolfe since 2008 and I was usually impressed with the level of service. Sadly this is no longer the case. Which is too bad as I plan to replace my car in 2021. Even if I decide to buy another Toyota I doubt it will be from Jay Wolfe. More

The service department is very efficient. Scheduling is easy. The text reminders are helpful. All of the staff Are very pleasant. The service didn’t take long at all. easy. The text reminders are helpful. All of the staff Are very pleasant. The service didn’t take long at all. More

I was told when I bought my Highlander that you would repair minor scratches free for 1 yr. about a year later I asked the service “write up” guy to fix a scratch on the door handle. He said “go buy so repair minor scratches free for 1 yr. about a year later I asked the service “write up” guy to fix a scratch on the door handle. He said “go buy some touch up paint. Do you think I will buy another vehicle from you???? More

I have been bringing my Solara to Jay Wolfe for service since I purchased it from the dealership in 2011. Service has always been excellent... this visit was no exception. The service department is thoro since I purchased it from the dealership in 2011. Service has always been excellent... this visit was no exception. The service department is thorough, professional & courteous, quickly attending to the expected & unanticipated service items. The waiting area is comfortable & spacious. More

Thanks but we need to get my documentation for dent removal. I was told the process changed. I was not given the voucher or receipt or contact info. removal. I was told the process changed. I was not given the voucher or receipt or contact info. More

First time at Jay Wolfe for service and everything went excellent! The whole process was very easy and the service department took care of everything! Also everything was very clean including the customer excellent! The whole process was very easy and the service department took care of everything! Also everything was very clean including the customer waiting! Very impressed by the whole experience. Thank you for an excellent experience! More

I appreciated Danny's explanation of what caused the "check engine" light on my Highlander. Fortunately, all is well with the engine. I also had the oil & filter changed, along with tire rotation and "check engine" light on my Highlander. Fortunately, all is well with the engine. I also had the oil & filter changed, along with tire rotation and tire balancing. That's a lot to do on my Highlander on a Monday morning, but your service dept. took care of everything efficiently - around 2.5 hours was reasonable. I brought my work with me and completed most of it in the comforts of the waiting area. More

Scheduled Easily - Completed on time- Pleased with work!! I'm not sure what else needs to be said except we've been a loyal customer for years. I'm not sure what else needs to be said except we've been a loyal customer for years. More

I always know that a trip to Jay Wolfe, either to buy a car (we have purchased two there) or have service preformed it always top shelf, on time, professional, courteous, and amazing! car (we have purchased two there) or have service preformed it always top shelf, on time, professional, courteous, and amazing! More