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Jay Wolfe Toyota of West County
Ballwin, MO
4,064 Reviews
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Showing 4,064 reviews
June 30, 2017
Friendly, honest, efficient Took car in for oil change and safety inspection. Everyone is so nice and professional. Enjoyed warm chocolate chip cookies and massage chair in the Took car in for oil change and safety inspection. Everyone is so nice and professional. Enjoyed warm chocolate chip cookies and massage chair in the café. Sister looked at new cars while my car was being serviced and wound up buying a RAV4! More
by showmeboy
Employees Worked With
David Fischer
June 28, 2017
Overpriced and incomplete service I had to spend $571 on fluids that were not indicated in the 50,000 mile recommend book for servicing my camry hybrid. My receipt indicated that they I had to spend $571 on fluids that were not indicated in the 50,000 mile recommend book for servicing my camry hybrid. My receipt indicated that they gave me a complimentary alignment check and would advise of the results. Since this did not happen, I called the advisor back, who also tried to sell me an alignment and a tire rotation even before the car was looked at. I had been having absolutely no problems with the car. I informed her that I could get the tire rotation free at Sams where they were purchased and to hold off on doing the alignment. (I can get this if I need it, much cheaper elsewhere.).I have gone to Lou Fusz for 20 years and they never pushed 4 extra fluid charges (none of these was an oil change), at me!! I was told when I called back regarding the alignment check and results not given, she said that I could bring it back in and they would do it, something that they should have done the first time. I also received three calls within an hour the day of the service from girls asking if I had the service done and how it was. Your left hand does not know what the right hand is doing! Why three calls as one would have been sufficient. I gave the first one all of the info that she asked, then the next two called asking the same info. More
by jerrytrinder
Employees Worked With
Pamela Oakes
June 26, 2017
Great People!! Every time I go to Jay Wolfe for service they are hospitable, attentive and kind! The provide great service and are great people! Mark is my favorite! Every time I go to Jay Wolfe for service they are hospitable, attentive and kind! The provide great service and are great people! Mark is my favorite! More
by jbonano
Employees Worked With
Mark Hurt
June 26, 2017
Love this place Mark was great and I the other guys also are always professional but also natural acting. Never would I take my car any other place. Mark was great and I the other guys also are always professional but also natural acting. Never would I take my car any other place. More
by Pauls Car
Employees Worked With
Mark and Michelle
June 26, 2017
Kind, patient, and helpful staff I recently was in a hit and run accident which resulted in my car being totaled out. I've had my eye on the prius for a few years and went in to test I recently was in a hit and run accident which resulted in my car being totaled out. I've had my eye on the prius for a few years and went in to test drive a used 2015 Prius C they had for sale. After the test drive and explaining my circumstances, Roman was incredibly helpful explaining several options to me. Since I'm still in the process of waiting for a check to come in, I decided to hold for a few days but will definitely be returning. Also- FJ has been wonderfully helpful providing information to my dad who lives out of state- you all go the extra mile, for sure. Thanks so much! More
by Lindsay22
Employees Worked With
FJ Lawrence, Roman Van Stone
June 25, 2017
Excellent and friendly service. Gary McWilliams did excellent work and he did what I came for. I only needed an oil change and he did that as well as the vehicle check list, and a c Gary McWilliams did excellent work and he did what I came for. I only needed an oil change and he did that as well as the vehicle check list, and a complimentary car wash. He was very nice and answered any questions I had. More
by cargal
Employees Worked With
Gary McWilliams
June 23, 2017
Such a pleasant way to end the day. I needed to change the time, it was done quickly. I arrived early and the car was taken in for service. While we snacked and chatted in the lounge the I needed to change the time, it was done quickly. I arrived early and the car was taken in for service. While we snacked and chatted in the lounge the work was done with in minutes of the time that was stated. I then received my receipt for the pleasant surprise is that it was covered under our Toyota care. More
by ed
Employees Worked With
Rachel, David Fisher; TonyBuxkuehl's name is on paper work.
June 22, 2017
Quick service Pam met me when I pulled in. She listened to my concerns and was very professional. The service department got me in and out quickly and satisfactoril Pam met me when I pulled in. She listened to my concerns and was very professional. The service department got me in and out quickly and satisfactorily. More
by Car70
Employees Worked With
Pamela Oakes
June 18, 2017
Oil change The service I receive during my visit is superb. They go above and beyond to make our time at the dealership the best experience it can be. The service I receive during my visit is superb. They go above and beyond to make our time at the dealership the best experience it can be. More
by Ed7774
Employees Worked With
Chad Cossey
June 16, 2017
Very accommodating to my needs and my children! Everyone I came into contact with was professional, knowledgeable and kind. It was an all around great experience. Thank you all for your assistance Everyone I came into contact with was professional, knowledgeable and kind. It was an all around great experience. Thank you all for your assistance and patience, I appreciate it! More
by Sara
Employees Worked With
Jessica in the Bistro was AMAZING!!! Heidi on the Internet team was wonderful as well. , Bill Stringer, Robert Schulz
