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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

July 11, 2017

Expensive charges........ Very expensive charges and no clear description of the service.... charged me $570 for just two services and battery change...... $250 for transmissio More

by Vamshi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Bennett
July 11, 2017

As easy as having your car serviced can get! I have always received very good service from Jay Wolfe Toyota. The individuals that I deal with are friendly and professional. The work they do is More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fischer
Jul 13, 2017 -

Jay Wolfe Toyota of West County responded

It's great to hear how pleased you are with your service, Janet! Thank you for choosing to work with us. We look forward to seeing you again.

July 10, 2017

Great.. Awesome.. Josh Younger is my advisor. He is so awesome to work with. Always keeps me updated on the on the repairs. He has treated me and my 01 4 Runner with gr More

by Lboyer523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Younger
Jul 11, 2017 -

Jay Wolfe Toyota of West County responded

Hello Laurie, Thanks for sharing your experience! Josh did an excellent job of showing our customers are #1. We were happy to help in servicing your 2001 4 Runner, and we invite you back anytime. We are here to help so, let us know if you need anything.

July 09, 2017

Great service! Told me exactly what was done and what was needed in future. Had state inspection done. Waited little longer than I expected. Car wash was busy. More

by Ed123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Jul 10, 2017 -

Jay Wolfe Toyota of West County responded

Ed, thank you for your review and your business! We're happy to have given you prompt service that met your needs. Our team is always ready to help in any way that we can; just let us know how we can be of service!

July 09, 2017

Perfect as usual Never disappointed when receiving service at Jay Wolfe. Very clean facility & staff exceptionally friendly. I would not go anywhere else for service More

by Happy Prius owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Jul 11, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for your business, we're thrilled to have you as our customer! Thank you for choosing Jay Wolfe, we'll always be here to provide quality service for your Prius!

July 08, 2017

Good visit Clean shop with friendly staff. The work was done in a timely manner. The lunch was good and the person working that area gave service with a smile. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Jul 11, 2017 -

Jay Wolfe Toyota of West County responded

Dave, thanks for sharing your review! We're so glad that you enjoyed your visit and had an opportunity to try our complimentary bistro. We look forward to seeing you again, we appreciate your business!

July 08, 2017

very professional and puncial liked setting a time for service. Having a waiting room with tv and a snack (Bristol) with drinks at no charge (only dealership that I have been in) v More

by leegolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Younger
Jul 10, 2017 -

Jay Wolfe Toyota of West County responded

We're glad to hear you enjoyed your experience! It is our pleasure providing you with the best customer service to ensure that every visit is enjoyable. Thank you for taking the time to share your review. We look forward to seeing you again!

July 08, 2017

Great customer service Everyone was very friendly and work was done in a prompt manner. I had some questions and they were answered quickly and with correct information. More

by Richelle zaitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Duncan
Jul 10, 2017 -

Jay Wolfe Toyota of West County responded

We appreciate you taking the time to leave your review, Richelle. Thank you for choosing us and we look forward to working with you again!

July 07, 2017

Excellent I came in with my 3 kids to have our mini van serviced. It was having an issue with a flickering light. They were able to diagnose and repair it all w More

by Aforce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurtt
Jul 10, 2017 -

Jay Wolfe Toyota of West County responded

Thanks for the great review, Aforce! We're happy to hear we were able to provide hassle-free service and even keep your little ones entertained! We look forward to seeing you all at your next visit.

July 07, 2017

Great experience Kevin was very knowledgeable and excellent follow up skills. Was also impressed with the service center. Mike Bossi was also very hospitable. Great More

by DH2017
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bozzi, Kevin Kettinger
Jul 09, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your comments. We are so thrilled to hear that Mike was able to help you out and make sure you were well informed. Our team always wants to make sure that our customers have a very enjoyable and hassle-free experience. We can’t be #1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers. We appreciate your business with us and invite you to come back!

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