
Jay Wolfe Toyota of West County
Ballwin, MO

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Great service, courteous & friendly staff! I have purchased two new Toyotas from Jay Wolfe West Count Toyota and I have had both regularly serviced by their in house service center. I have nev I have purchased two new Toyotas from Jay Wolfe West Count Toyota and I have had both regularly serviced by their in house service center. I have never had anything but great service and excellent customer care here! I highly recommend this dealership and service center to anyone looking to buy a ne or used vehicle or if you are just looking for trustworthy and expert service!! More
Great cars and fair salesman! I enjoyed working with Maurice Bembry to find a new car. He is super knowledgeable and low pressure. I am looking forward to driving my new Highland I enjoyed working with Maurice Bembry to find a new car. He is super knowledgeable and low pressure. I am looking forward to driving my new Highlander! More
Routine Maintenance Visit Mark Hurtt is my service advisor and was very friendly, polite, helpful and went above and beyond to make my visit pleasant. Also offered suggestions Mark Hurtt is my service advisor and was very friendly, polite, helpful and went above and beyond to make my visit pleasant. Also offered suggestions on care of the vehicles exterior. More
Great service Came in around noon and went back with a new car by 4pm. I had doubts initially weather to buy a new car or wait but Gerry and Bill helped a lot and I Came in around noon and went back with a new car by 4pm. I had doubts initially weather to buy a new car or wait but Gerry and Bill helped a lot and I was driving back home a happy man. Thanks again for the great service.. More
I was exceedingly pleased with Salesperson Kevin Kettinger Kevin Kettinger is very likable, knowledgeable with a pleasant demeanor. Purchased two vehicles at once that day from him. I am unsure of the detai Kevin Kettinger is very likable, knowledgeable with a pleasant demeanor. Purchased two vehicles at once that day from him. I am unsure of the details of “scripted presentations” but Kevin K. always answered all questions very well and didn’t fill the discussion with sales babble in order to keep a conversation going. - I don’t remember if he did a “walkaround” or not. My attention was focused on the car of my interest. I don’t care about a “walkaround”. - Kevin Kettinger did an excellent job. I would buy from him again and recommend him to others. - It is hard for me to know if I got the best price possible, maybe, (therefore I gave "Price" 4 stars). - More
oil change arrived at 7 am and was promptly entered into the system for service. enjoyed the friend and professional service team as well as the lounge. the vehi arrived at 7 am and was promptly entered into the system for service. enjoyed the friend and professional service team as well as the lounge. the vehicle wa inspected and it was time for rear brakes, which were done quickly and i was out of the serivce after a very reasonable time considering the work performed. coffee and snacks are available as well as wifi. good experience! More
Hot summer day work was done in good time agent didn't try to sell me services that I didn't need charges were near what he estimated work was done in good time agent didn't try to sell me services that I didn't need charges were near what he estimated More
A pleasure I like being able to schedule my service on-line. I really appreciate the waiting room atmosphere. The service employees are appropriately polite. I l I like being able to schedule my service on-line. I really appreciate the waiting room atmosphere. The service employees are appropriately polite. I like making sure my car is getting the service it needs. More
Quick service , friendliness, nice children area Nice children play area, friendly staff and great service. Would come back. Had my other vechicle serviced there for years. I have always appreacited Nice children play area, friendly staff and great service. Would come back. Had my other vechicle serviced there for years. I have always appreacited how professional Toyota customer service is More
Routine Maintenance Visit Prompt response on driving in....Mark was friendly, polite, and kept me informed on my vehicle needs.... a loaner vehicle was provided when service wa Prompt response on driving in....Mark was friendly, polite, and kept me informed on my vehicle needs.... a loaner vehicle was provided when service was going to take longer than expected....I have had my service needs done at Jay Wolfe for 13 years and they have always treated me fairly. More