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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

July 23, 2017

Great product and excellent sales experience. We stopped by to just take a look at possible vehicles with nothing firm in mind. The experience was very positive - low key and instructive. Impressi More

by Wildwood Resident
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
July 22, 2017

Biggest fan of Jay Wolfe Service Department I drive almost 30 miles to have my car serviced at Jay Wolfe. It's the only place I trust with my car. Everyone I encounter is very helpful and nice More

by FanJLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Younger
Jul 24, 2017 -

Jay Wolfe Toyota of West County responded

Thank you so much for the review! We appreciate your business and can't wait to service your car again.

July 21, 2017

Excellent, Professional and Efficient My service experience was excellent. Everyone was friendly, professional and efficient. The regular scheduled maintenance was complete within an hou More

by Donj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
July 20, 2017

Fulfilled Expectations and Then Some Kevin Kettinger was knowledgeable, professional, and patient as we made up our minds as to which Highlander grade level was best for us. He then loca More

by Traveler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wania, Kevin Kettinger
Jul 21, 2017 -

Jay Wolfe Toyota of West County responded

Congratulations on your new Toyota Highlander! We are so pleased to hear that you had an amazing car buying experience with us. We will be sure to pass on your kind words to Kevin, Mike, and the rest of our team for providing you with friendly, professional, and knowledgeable service.

July 20, 2017

Environmental Inspection The service person was very professional and the service was done in a timely fashion. Car was also washed after service which was nice extra. More

by gale
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Jul 21, 2017 -

Jay Wolfe Toyota of West County responded

Hi Gale, We are very pleased you enjoyed your service with us! We are here to serve you so, let us know if we can do anything for you.

July 19, 2017

50,000 mile maintenance Thorough maintenance with attention to detail about some body work that I had done at another auto body shop. I appreciate the car wash service, too More

by Barbara Zenser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark was in service the day my car was seen.. He was very pleasant and thorough., Mark Hurt
Jul 20, 2017 -

Jay Wolfe Toyota of West County responded

Barbara, thank you for your review! We care about your satisfaction and providing your car with the best possible service. We hope you'll think of us again for your future needs!

July 19, 2017

Scheduled maintenance service Brought my 5yo twins along for 80 min visit. They enjoyed the playroom, free cookies & popcorn, while I enjoyed some coffee while watching them. Very More

by andrew
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Fischer
Jul 20, 2017 -

Jay Wolfe Toyota of West County responded

Thank you, Andrew, we're so happy that you and your family enjoyed your time at Jay Wolfe Toyota! We hope you'll think of us again for your future automotive needs!

July 19, 2017

Professional, prompt, and knowledgeable 5/5 stars. Maurice was by far the most professional and knowledgeable sales person that I've came across in my short time of car searching at mul More

by tpham419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry
Jul 20, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for your review! We're known for our knowledgeable sales staff and the quality service that they provide and we're so pleased that you enjoyed your experience with Maurice. We're grateful for your business and invite you to let us know how we can help you again in the future!

July 18, 2017

Bill is awesome The service dept staff are friendly. Lounge has nic snacks. I hope you continue to provide high quality and honest service. Bill is awesome - diligen More

by 2015toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Jul 19, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for the great feedback! We're thrilled to hear that you enjoyed the snacks in the lounge and the quality of service you received. We will be sure to share your kind words with Bill and thank him for taking such great care of you.

July 18, 2017

Thank you! Everyone at the dealership was very friendly. Kevin Kettinger was easy to work with and a great sales advisor. Bill Stringer was helpful with the loan More

by Laura J Sarratt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey in the Internet department. Very helpful and prompt. , Bill Stringer, Kevin Kettinger
Jul 20, 2017 -

Jay Wolfe Toyota of West County responded

Hi Laura, Thank you for taking the time to share your great experience with us! Kevin and Bill did an excellent job showing how much our customers matter to us. We were happy to serve you, and we invite you back anytime. Have a great day!

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