
Jay Wolfe Toyota of West County
Ballwin, MO

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Always wonderful Helpful, kind, attentive. I was there 2 days in a row, once for maintenance, once for taking care of the recall on the back door of my RAV4. I love Ja Helpful, kind, attentive. I was there 2 days in a row, once for maintenance, once for taking care of the recall on the back door of my RAV4. I love Jay Wolfe. More
Service has improved significantly from a few years ago I have a 20+ year-old Camry with 300K+ miles and have used this dealership for service on and off for the last 10 years. A few years ago it seemed lik I have a 20+ year-old Camry with 300K+ miles and have used this dealership for service on and off for the last 10 years. A few years ago it seemed like they were looking for things that they could justify working on. For example, in 2013 they did a lot of needed maintenance and with t hat I opted for a fuel/air induction service, which I was told would improve performance. However, afterwards the engine ran worse, so I took it back in, thinking they maybe had not put things back properly. They diagnosed the problem as a new one: oil leaking up the distributor shaft and recommended a $739 replacement. Taking it another shop fixed the problem for $40 by cleaning the throttle body and setting the timing. In the last few years, however, when I have taken the car in for an oil change, they have not come up with any expensive recommendations. I see this as a very positive change. The car is old, and they could probably come up with quite a list, but have not done so. The car is coming up for a timing belt replacement and I plan on taking it to them for this. More
Went in for one, came out with two new cars! The team was exceptionally effective. Joe Fuson was an exceptional sales man, he answered all of our questions, did not pressure us one way or the oth The team was exceptionally effective. Joe Fuson was an exceptional sales man, he answered all of our questions, did not pressure us one way or the other, and respected our decisions to go a particular direction with the purchase of a vehicle. He and the entire team bent over backwards for us when we decided to purchase a second vehicle that same evening because it would be a great deal long term. I would highly recommend Jay Wolfe in the future, request Joe as your sales man and Michael as your finance guy at the end. I'm looking forward to coming back for service for my vehicles because it's a great environment. More
Excellent great experience . Patrick was very polite and helpful. Was looking and ended up coming pack because he was not a hard sell. I really love my new car. Thanks Patrick was very polite and helpful. Was looking and ended up coming pack because he was not a hard sell. I really love my new car. Thanks More
Purchase a new car We purchased a new vehicle from Robert. He was great from the beginning. He was very knowledgeable about the vehicle we were looking at and took us fo We purchased a new vehicle from Robert. He was great from the beginning. He was very knowledgeable about the vehicle we were looking at and took us for test drive. The dealership was amazing and we will certainly be back. Jason in finance was awesome too. More
quality service, comfortable waiing area My scheduled maintenance visit took abot an hour. I spent this time in a comfortable waiting area complete with large-screen TVs, bistro (free food an My scheduled maintenance visit took abot an hour. I spent this time in a comfortable waiting area complete with large-screen TVs, bistro (free food and beveraged for waiting customers) and two excellent massage chairs. The service department representative answered all my questions. Overall, I enjoyed the experience. More
OIL CHANGE DANNY WAS GREAT AT HELPING ME. IT TOOK LESS TIME THAN EXPECTED. THE LOUNGE WAS ALSO WONDERFUL. EVERYTHING WAS DONE IN A VERY TIMELY MANNER DANNY WAS GREAT AT HELPING ME. IT TOOK LESS TIME THAN EXPECTED. THE LOUNGE WAS ALSO WONDERFUL. EVERYTHING WAS DONE IN A VERY TIMELY MANNER More
75,000 mile service The advisor was very nice and courteous and answered all my questions. She definitely is someone that has a lot of potential to move up the ladder in The advisor was very nice and courteous and answered all my questions. She definitely is someone that has a lot of potential to move up the ladder in the company. More
Good Service Good service as usual, I have always been happy with the treatment and service at Jay Wolfe Toyota of West County, And from Pam Oakes. Good service as usual, I have always been happy with the treatment and service at Jay Wolfe Toyota of West County, And from Pam Oakes. More
New cars sale - kevin Kevin was extremely welcoming and hospitable. I like how personable he is and how he made this process so easy. He ensured that I was happy with the n Kevin was extremely welcoming and hospitable. I like how personable he is and how he made this process so easy. He ensured that I was happy with the numbers and that I felt like I was getting good a deal with purchase. From all the other dealers I dealt with in the past, Kevin was the best one. He emits great warmth and good character. I will recommend him to my Pfizer colleagues if they are looking to purchase a car. More