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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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November 24, 2020

I was a very pleasant experience buying a new 4 Runner for the second time with Jay Wolf Toyota. I would absolutely recommend Jay Wolf Toyota to my friends and family for a new or used Toyota. More

by michael.lowhorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Bickel Ross, Billy Morton, Karim Aly
Nov 24, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. Congratulations on your 4Runner!

November 21, 2020

Excellent experience starting with the web site through the final process of buying the vehicle. Friendly, courteous and professional throughout. We drove over from Illinois and were glad we made the trip. More

by samithewonderdog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karim Ally, Five Stars!
Nov 22, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. Congratulations on your vehicle!

November 21, 2020

It was fast and efficient, no issues at all. Will continue to use Jay Wolfe indefinitely. The advisor was quick and professional and helpful. Despite the pandemic, they continue to do their job. More

by JCB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Duncan
Nov 22, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your excellent feedback! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

November 19, 2020

Service department said they had everything for the oil change but they didn't have the filter, I waited almost 2 hours for an oil change and tire rotation other than that everything was fine service advis More

by glsanders1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Duncan
Nov 19, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for your feedback and for taking the time to write your review. We are glad to hear that you enjoyed your interactions with Andrew. We appreciate hearing more about your recent oil change - we’re always looking for ways to improve so we can provide the best possible service to our customers. At Jay Wolfe Toyota of West County, we take pride in creating a one of a kind experience, which can be shown through our JD Powers Dealer of Excellence Award. We are the #1 seller of new Toyotas and #1 in Service in St. Louis for the past four years. If there’s anything you would like to discuss further, please don’t hesitate to contact me. We hope to see you again soon!

November 19, 2020

We have (2) FourRunners that we utilize Toyota of West County for all required maintenance needs. There team is always very professional and communicate all steps of required service. We'll continue to us More

by mbragg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hurt, Pamela Oakes, Kevin Kettinger
Nov 20, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about your service experiences! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

November 19, 2020

Great service from Kevin K.I was used to Pam O taking Great service from Kevin K. I was used to Pam O taking special care of me after Ron passed. Kevin did the same. Everyone in there is friendly, but More

by Karen Hurst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Nov 20, 2020 -

Jay Wolfe Toyota of West County responded

Karen, thank you for sharing your feedback about your service experiences with our team! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

November 19, 2020

I called all around the country to 30 or 40 dealers, and the folks at Jay Wolfe were by FAR the best to work with! Customer service was top notch, the price was on the excellent side of fair, and they went More

by ScreenName
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Hayden, Brad Gilbert
Nov 20, 2020 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that Skip was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

November 18, 2020

It was great, absolutely no complaints at all. Would recommend to everyone I know. The staff was friendly and helpful and got my car finished quickly. More

by liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Nov 18, 2020 -

Jay Wolfe Toyota of West County responded

Liz, Thank you for sharing your feedback about [customer’s experience]! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

November 15, 2020

Everyone was kind and helpful. Joe and Jason worked their magic so that I was able to purchase the vehicle without a co-signer, even though it was my first vehicle and my first credit purchase. More

by Donna&Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Theis, Joe Fuson
Nov 16, 2020 -

Jay Wolfe Toyota of West County responded

Donna & Alex, We appreciate your review and your business! We’re delighted to hear that Joe and Jason were so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. Please let us know if we can be of service again - we’re here for you!

November 15, 2020

Great service. Got in and out for emissions test is 20 minutes. It was a good a good experiment and took way less time than expected. More

by Mike B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Nov 16, 2020 -

Jay Wolfe Toyota of West County responded

Mike, Thank you for taking the time to write your review about your speedy and efficient experience! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you.

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