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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

August 21, 2017

It was excellent Bill is very personable and knowledgeable about my vehicle and about how to maintain it. I would refer any and all of my family members to Bill and t More

by anitastl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bennett, Bill Stringer
August 20, 2017

Excellent new truck purchase experience! Purchased new Tacoma from Jay Wolfe Toyota after checking multiple dealerships in two states (Colorado--my home--and Missouri). Kevin Kettinger, my s More

by Taco taker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Elsoueissi , FJ Lawrence, Kevin Kettinger
August 20, 2017

Friendly Very friendly and organized. Selection was good and Joe Fusion did a great job listening to what I wanted. Filled car with gas before left. Easy More

by Pucktoyota17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Fusion, Jason Theis, Mike Bozzi
August 20, 2017

Excellent David Diebold and his team including Patrick Moore and Jason Theis are top notch. They go to great lengths to make sure you have a excellent experien More

by salukialum1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Diebold, Jason Theis, Patrick Moore
August 20, 2017

Thank You Our family really liked this car. Before going to this dealership we have already went to three other dealerships. At the end we decided to buy this c More

by William18142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
August 20, 2017

Long waiting I don't think I will take my cars to joywolfe again, first the customer service people are very dry, they need to be more friendly since they are gett More

by Adel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Duncan
Sep 28, 2017 -

Jay Wolfe Toyota of West County responded

Adel, we're concerned to hear that your visit wasn't up to our usual standards. We're proud of providing our customers with the highest level of service, as well as special amenities such as our concierge, massage chairs, and complementary bistro. We would appreciate a chance to discuss your experience with you; we have no records of your business with our store. We did not have an employee of that description working on that day, either. Please contact me at your convenience so I can learn about what happened and work on making things right. Best, Scot Dickherber Service Director 636-207-3912 SDICKHERBER@JAYWOLFE.COM

August 19, 2017

I Think We Bought A Car! We told our family and friends the quote from the title. After other times at other dealerships we came home feeling drained and almost beat up. Jay W More

by Camry Owner 15 years
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry, Mike Wania
August 19, 2017

service Very happy with how I was handled. Was informed of warranty work that was available during visit that I did not know about. I will be back to have t More

by cardlm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Duncan
August 19, 2017

Busy but friendly place Jay Wolfe Toyota is big and busy, but people are friendly and ready to help. The Bistro makes the service waiting area feel more comfortable. More

by wcstl
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
August 19, 2017

Tacoma Lover Kevin was very helpful in choosing my 2017 Tacoma well informed on the product. Kevin also was helpful after the sale adding some accessories to make More

by Ed C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
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