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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

September 15, 2017

Great Tim was very professional and happy, nice to work with. He is good with customers and eager to please. I would work with him again! More

by Camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in service, newly hired. Very nice!
September 15, 2017

quick and efficient Excellent service by Bill Bennet - even though they were very busy he was quick and efficient. Also the woman at the food counter/waiting area was su More

by Flipper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Sep 18, 2017 -

Jay Wolfe Toyota of West County responded

We appreciate your review! We're so proud of our friendly, hardworking team. We'll be sure to pass along your kind feedback. We look forward to seeing you next time - we're here for you! Thank you for your business.

September 15, 2017

Great service! I didn't have long to wait before handing over my keys and going over to the bistro to get dinner while waiting for the oil change and tire rotation. More

by Cinz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 16, 2017 -

Jay Wolfe Toyota of West County responded

Hello, Thank you so much for taking your time to share a review for us. We are so thrilled to hear that you have had such a wonderful Jay Wolfe Experience. Our guests are our number one priority and we always strive to make and visit with us a pleasant one. It was a pleasure to help you with your service needs and we invite you to return! If there is anything you may need, don't hesitate to call us because we are here for you!

September 15, 2017

State Inspection I am so pleased with the efficiency of Pam Oakes. She does a great job of taking care of me and my car. Wish the car wash wouldn't leave spots in More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
September 14, 2017

Tranny Fluid Replacement Work done expeditiously. Mark Hurtt took good care of us. Your WiFi was on the fritz. Coffee and muffin was tasty. Car was washed before returning More

by hbsandberg@charter.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurtt
Sep 16, 2017 -

Jay Wolfe Toyota of West County responded

Hi Bill, Thank you for reaching out and sharing your experience with Mark and the team! We are happy to hear you enjoyed our delicious coffee and muffins and you found our work to be speedy and efficient. We will definitely check into your wi-fi concern and get it taken care of. After all, we would not be # 1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers. If you need anything at all do not hesitate to contact us.

September 14, 2017

Personable and informative. I didn't feel like I was being "attacked" as soon as I stepped on the lot. But there was someone to help me when I was ready to ask questions. I was More

by rav4robyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nazemi
Sep 15, 2017 -

Jay Wolfe Toyota of West County responded

We're happy to hear that we provided you with friendly, hassle-free service. Our team is extremely knowledgeable about our vehicles and will make sure that we answer any questions you might have. We wouldn't be # 1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers! We appreciate your business; please let us know if there's anything else we can do for you.

September 14, 2017

Excellent Best of the St. Louis Toyota service departments. Great personnel, experienced mechanics, shuttle van, cafe bar with ample seating. No pressure on ad More

by luftpup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurtt
Sep 15, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for your great review! We're delighted to hear that you've had such good experiences with us. We're proud of our excellent service department, as well as our fun amenities such as our complimentary bistro. We look forward to seeing you next time; we appreciate your business and your kind words!

September 13, 2017

In the market for a TRD Pro? Call Maurice! Great service, quick transaction, and a fantastic price. I will return for my next purchase - which hopefully will include a TRD supercharger and cold More

by Jeff G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry, Mike Wania
Sep 15, 2017 -

Jay Wolfe Toyota of West County responded

Jeff, It is great to hear you enjoyed your experience with us! Your satisfaction is our number one priority and we look forward to providing you with another five-star experience in the future!

September 13, 2017

Old car totalled - new car purchase My 2016 Toyota Scion which was purchased from Jay Wolfe was totaled during to a vehicular collision. I needed a car and of course, my choice Jay Wolf More

by toyotalover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Panus, Mike Wania
Sep 14, 2017 -

Jay Wolfe Toyota of West County responded

I'm glad to hear our team took care of you and provided you with five-star customer service! Thank you for choosing us for your car-buying needs. Congrats on your new vehicle and we hope to see you again!

September 12, 2017

Great experience Great people, helpful, on time, polite, experienced. Brad did everything to make me feel comfortable. They managed to give me the car as soon as possi More

by amin abedini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Stringer, Brad Gilbert
Sep 14, 2017 -

Jay Wolfe Toyota of West County responded

Amin, your satisfaction is our number one priority and we're glad to hear you enjoyed your experience with us. Please never hesitate to let us know if there is anything else we can do for you. We hope to see you again!

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