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Jay Wolfe Toyota of West County
Ballwin, MO
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quick in and fast service. Prices are always fair and service has always been great. I miss the complimentary car wash but covid has affected this too service has always been great. I miss the complimentary car wash but covid has affected this too More
Went in for a warranty oil change. Had an appointment and told them I would wait. 2 hours later after I am the only person left in the waiting area they tell me that they "forgot" my car. Not really co and told them I would wait. 2 hours later after I am the only person left in the waiting area they tell me that they "forgot" my car. Not really cool. All super nice but seriously with an appointment I expected to wait about an hour - not 2! More
A bit slow, but everyone who helped us was genuine and helpful. We were ultimately please with the outcome... I would purchase another car from this dealer. helpful. We were ultimately please with the outcome... I would purchase another car from this dealer. More
Busy day at the dealership but despite Covid precautions, it went smoothly. I was able to combine oil change and coolant flushing to save another visit. it went smoothly. I was able to combine oil change and coolant flushing to save another visit. More
Hayden (Skip Hayden) was a very helpful no-pressure salesperson. I came in very late on a Saturday evening to shop my options. He was patient and quickly showed me vehicles on the lot that met my req salesperson. I came in very late on a Saturday evening to shop my options. He was patient and quickly showed me vehicles on the lot that met my requirements. Although it was close to closing time, he offered a test drive and was prepared to close the deal that night with the rest of the team, if needed. I decided to wait until Monday. And, he was ready on Monday with all the info we needed to close the deal. Hayden has followed up twice in the few days since the sale to ensure Connected Services were set up correctly and check that all was good with the purchase. Much appreciated. More
Kevin does an excellent job of explaining services needed and recommended as well as the cost. Service completed sooner than estimated time. Covid measures in place and appreciated and recommended as well as the cost. Service completed sooner than estimated time. Covid measures in place and appreciated More
Completed the work in time scheduled. Very friendly. the area was clean Used Costco membership to purchase the car. Would recommend this dealership to others. the area was clean Used Costco membership to purchase the car. Would recommend this dealership to others. More
Good, friendly service from an advisor. Thank you for providing the shuttle & accepting Costco membership coupon. Need to find out how the vehicle works after the maintenance and repair. providing the shuttle & accepting Costco membership coupon. Need to find out how the vehicle works after the maintenance and repair. More
Convenient scheduling. Friendly knowledgeable service representative. I trust Jay Wolfe to provide excellent service. I always want to maintain my vehicle in top condition and as long Jay Wolfe continu representative. I trust Jay Wolfe to provide excellent service. I always want to maintain my vehicle in top condition and as long Jay Wolfe continues to provide excellent service, I will continue to have my vehicle serviced there. More