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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

October 05, 2017

Easy enjoyable experience Mark and the Jay Wolfe dealership made it easy to buy our new Highlander. We had a specific car we were looking to buy, and Mark made it happen. He wa More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pardee
Oct 05, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for the great review, we appreciate it! We're so glad to hear that Mark helped you find exactly what you were looking for. We'll be sure to share your compliments with him. We hope to see you again in the future!

October 04, 2017

Another excellent experience I have been going to the Jay Wolfe dealership for a couple years. Their service is excellent and the turn around times are great! The advisors l More

by Slinde220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Oct 05, 2017 -

Jay Wolfe Toyota of West County responded

We love having you as loyal Jay Wolfe customers! We're here for you anytime you need us, just let us know how we can be of service!

October 04, 2017

Great experience!! Easy to deal with sales people, very down to earth, not pushy. Patrick helped me through the process and I couldn't be happier with my new 4Runner! More

by Dan265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wania, Patrick Moore
Oct 05, 2017 -

Jay Wolfe Toyota of West County responded

Dan, thank you for sharing your positive experience! We're proud of all the members of our Jay Wolfe team and are delighted to hear that they helped you into the perfect 4Runner. Congratulations, wishing you many happy miles!

October 04, 2017

Great and friendly experience Working with Pam was great. She's very friendly and professional. Got out of there quickly and efficiently. I left very happy with my service More

by nwalsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Oct 05, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for your appreciation! Pam and the rest of our service are always happy to provide you and your vehicle with the same quality service. We're grateful for your business and look forward to seeing you back at Jay Wolfe again soon!

October 03, 2017

RECENT SERVICE I trust the the service and the work the mechanics do. I have 180000 miles on my RAV4 and it still is running great. PRAISE THE LORD. More

by Carlota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Oct 04, 2017 -

Jay Wolfe Toyota of West County responded

Thank you, Carlota! It's wonderful to hear that you've had such good experiences with our service team. We're proud to provide our customers a top-notch experience at every visit. Your RAV4 is in great hands with our knowledgeable staff! We appreciate your business, just let us know when we can be of service again.

October 03, 2017

Tim service rep Tim did a great job! Super friendly and explained everything in detail. He's only been there one month but has been in this business for a while, so More

by Barb likes Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Andrawos
Oct 04, 2017 -

Jay Wolfe Toyota of West County responded

Barb, we're glad to hear Tim provided you with the five-star service we strive for here at Jay Wolfe. Your satisfaction is our top priority and we look forward to providing you with more excellent visits in the future!

October 03, 2017

Awesome Experience at Jay Wolfe Toyota Kevin Kettinger was just simply the best! He was knowledgeable and was just amazing. Heidi Hoffman prepare everything and arranged it prior to our arr More

by Awesome at Jay Wolfe Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Hoffman -was excellent , Bill Stringer, Mike Bozzi, Kevin Kettinger
Oct 03, 2017 -

Jay Wolfe Toyota of West County responded

We're thrilled to hear your visit with us was amazing! Our customers are our #1 priority and we will do all we can to ensure you have the positive experience you deserve. Thank you for coming in and we look forward to assisting you in the future!

October 01, 2017

Mark service tech was great I did not have appointment they still took my car in Mark told me it might be a few hours and it was all good. More

by Keith Goldstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Oct 03, 2017 -

Jay Wolfe Toyota of West County responded

Keith, thank you for taking the time to leave us your positive feedback. At Jay Wolfe, our customers are always #1, and we work hard to offer the most exceptional services from beginning to end. We are glad to hear that one of our excellent team-members, Mark, took good care of you with your walk-in appointment, and we hope you were able to enjoy our complementary bistro, concierge, or massage chairs. We are always here for you if you have any further questions or needs. We invite you back, and look forward to your next visit!

September 30, 2017

Excellence Jay Wolfe goes out of there way to give you an excellent experience when buying a new car or having your car serviced. You can also enjoy, breakfast, More

by rosygrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar our Finance Specialist, Billy Morton, Mike Bozzi, Pamela Oakes
Oct 02, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to leave your positive feedback and congratulations on your new car! At Jay Wolfe, our customers are always #1, and we work hard to offer the most exceptional services from beginning to end. We are pleased to hear that you enjoyed our Bistro and found our knowledgeable team to be superb. We will be sure to let Billy, Pamela, Mike, and Omar know that they did a successful job helping you. We invite you to return anytime. If there is anything you may need, don't hesitate to call us because we are here for you! Best, David Diebold DDiebold@jaywolfe.com 636-207-3900

September 29, 2017

Don't keep their promises. When I took my car for service several months ago, the dealership texted my son several times reminded about the appointment. This happened because hi More

by Displeased
Recommend Dealer
No
Employees Worked With
Not sure.
Oct 14, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for bringing this to my attention. You are our number one priority and I take your feedback seriously. I would like to speak with you about this further and address your concern. Please send your preferred contact information with availability to SDICKHERBER@JAYWOLFE.COM or feel free to reach out to me by phone. Remember we are here to serve you and I look forward to speaking with you. Best, Scot Dickherber Service Director 636-207-3912 SDICKHERBER@JAYWOLFE.COM

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