Jay Wolfe Toyota of West County

review The prices and service are good. Something you should know going ahead is that Toyota does not include gap insurance in the listed price where othe The prices and service are good. Something you should know going ahead is that Toyota does not include gap insurance in the listed price where other dealerships have it automatically included. You only have it for the first year of leasing. They say it's because you have the option to refuse, but you are probably going to get gap insurance because it's kind of necessary and is the safest thing to do... BUT THIS SHOULD BE SAID UP FRONT. If you think you are paying 170 after tax / month, it's going to be more like $210-$230 and they're not going to tell you that until you're ready to sign and have been sitting there for four hours. that's just how it goes... however, $210/month for a fully covered 2017 corolla is still a good deal. More

Great customer service I leased a car for three years than decided to purchase. All staff were great which includes: Mark Pardee and Jason Theis. Mark was helpful and polite I leased a car for three years than decided to purchase. All staff were great which includes: Mark Pardee and Jason Theis. Mark was helpful and polite. Jason let me ask questions about everything and has a fun personality. I used the service department earlier in the week and two outstanding service employees are Mark Hurt and Bill Bennett. They are so personable and kind. Also Michelle in the Bistro is wonderful! More

Excellent Best buying experience I’ve ever had. Kevin and Mike were extremely helpful. When it comes to buying a new car, I would never go anywhere else. Thank Best buying experience I’ve ever had. Kevin and Mike were extremely helpful. When it comes to buying a new car, I would never go anywhere else. Thanks so much More

Service Maintenance Everyone I dealt with was professional and courteous. I was offered optional services that would be good for my car to have. Quick and I will be going Everyone I dealt with was professional and courteous. I was offered optional services that would be good for my car to have. Quick and I will be going back again. More

Got it right this time. I was very impressed with Bill Bennett. Complained about low tire pressure light always on for 3 years! Bill solved it. Spare tire was low. I was very impressed with Bill Bennett. Complained about low tire pressure light always on for 3 years! Bill solved it. Spare tire was low. More

Buying new Highlander went pretty smoothly Negotiations went ok...sales agent only went to manager once. We knew what to expect because we have bought new vehicles several times. Also, had Si Negotiations went ok...sales agent only went to manager once. We knew what to expect because we have bought new vehicles several times. Also, had Sienna serviced same day. More

routine oil change and emissions inspection Service person was very friendly. Rotation of tires, fuid and brake check was too costly so I opted out of those items and just got the oil change and Service person was very friendly. Rotation of tires, fuid and brake check was too costly so I opted out of those items and just got the oil change and emissions inspection. I wasn't quite sure why it said the above items listed were "required" on the website at 55,000 miles. Required for what? I understand "recommended" but not "required." More