
Jay Wolfe Toyota of West County
Ballwin, MO

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Great customer service! Very professional staff from start to finish. The facility is nice and the waiting room is definitely a big perk. I would recommend Jay Wolfe to anyon Very professional staff from start to finish. The facility is nice and the waiting room is definitely a big perk. I would recommend Jay Wolfe to anyone! More
Good overall First time I ever went to the dealership for a checkup and they didn't tell me I needed another thousand-dollar repair! Extra words First time I ever went to the dealership for a checkup and they didn't tell me I needed another thousand-dollar repair! Extra words More
Great Service Was able to get an appointment on very short notice. Very courteous and concerned staff. Kevin was very attentive and quick to assure me all will be w Was able to get an appointment on very short notice. Very courteous and concerned staff. Kevin was very attentive and quick to assure me all will be well with my car! The courtesy car drivers were also very personable. More
test drive car seen on-line + purchase experience started out with a test drive & ended up a purchase. my neighbor works @ this location....the main reason that I even look there!...I wasn experience started out with a test drive & ended up a purchase. my neighbor works @ this location....the main reason that I even look there!...I wasn't planning on buying, & I even went to a neighboring dealership & test drove another car....but came back & purchased the car. + neighbor Bistro massage chair, TV & charging stations - amount of time spent to complete the process= one of the main reasons I hate going to buy a car More
Quick and Easy with ToyotaCare I brought my new 4Runner for scheduled maintenance under the ToyotaCare program and couldn’t believe how organized and efficient the service dept was. I brought my new 4Runner for scheduled maintenance under the ToyotaCare program and couldn’t believe how organized and efficient the service dept was. Shuttle service, cafe while you waited and service reps which handled everything related to the actual oil change and tire rotation. I was able to move my scheduled appt. up to days and they fit me in and had me back in my car later that afternoon. More
professional and friendly Every time I return to Jay Wolfe for service, I am treated very professionally and the service personnel are most friendly and helpful. I will contin Every time I return to Jay Wolfe for service, I am treated very professionally and the service personnel are most friendly and helpful. I will continue to return to Jay Wolfe for service. More
Great service, very professional and friendly. Your staff is always professional and very helpful. One thing, you have my Corolla on your service records under my son's name Wes, but this is my ve Your staff is always professional and very helpful. One thing, you have my Corolla on your service records under my son's name Wes, but this is my vehicle and should be shown under my name, Carol Hale. Thank you. More
Just okay Nothing negative this visit, but I still haven't been reimbursed for my broken license plate frame from August. Loaner car was dirty inside (there was Nothing negative this visit, but I still haven't been reimbursed for my broken license plate frame from August. Loaner car was dirty inside (there was a used bandaid in the cup holder, gross). More
Job well done - Dead Prius resurrected on Halloween's eve My Prius start battery was dead and I got AAA to jump me so I could drive to Jay Wolfe. They replaced the start battery accommodating me immediately. My Prius start battery was dead and I got AAA to jump me so I could drive to Jay Wolfe. They replaced the start battery accommodating me immediately. They also did the normal 5,000 mile work which included a tire rotation. Super fast and got set up for service at the next 5,000 mile mark. More
Great experience Everyone was courteous and interested in helping me accomplish my goals to get the right car at the right price. I recommend Jay Wolf Toyota. Everyone was courteous and interested in helping me accomplish my goals to get the right car at the right price. I recommend Jay Wolf Toyota. More