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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

December 03, 2017

A Successful Experience Very pleased with our purchase and service. Found the car that met our needs. They were patient while we worked out some title issues on our trade-in More

by boughtacarthere123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Dec 04, 2017 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for taking the time to leave your great feedback. At Jay Wolfe, our customers are always #1, and we are happy to hear that your car-buying experience was an overall excellent experience. Patrick and our team will always go out of our way for you, and we invite you back whenever you find yourself needing anything else! We appreciate your time and business with us.

December 03, 2017

Impressed with Jay Wolfe Toyota We were referred to Patrick at Jay Wolfe Toyota from friends and our experience lived up to the hype! We will recommend this dealership and staff goi More

by SaraH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Theis, Patrick Moore
Dec 04, 2017 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for the five-star review. We appreciate your feedback, and value that you chose us as your dealership. We are thrilled to hear that Patrick made an excellent impression, and that we are worth your recommendation. We will always do our best to ensure a comfortable and exceptional visit for any future needs, and invite you and your friends here for anything you might need!

December 02, 2017

Great Experience/Great Pricing I research pricing and service on dealerships extensively. I belong to several memberships who provide lower pricing. Not all dealerships accept o More

by Christy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pardee, Mike Bozzi, FJ Lawrence
Dec 04, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for the five-star review and recommendation, Christy! Our friendly and knowledgeable staff were happy to help you find the exact vehicle you wanted with the best price. Our high-quality service is the reason we were #1 in St. Louis for new cars in 2015 and 2016. If you ever need anything else in the future, then please don't hesitate to contact us.

December 02, 2017

Great Experience. Our experience was very pleasant, especially in dealing with Mark Pardee. He was not pushy but took the time to explain all the aspects of the car. More

by Vinshar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Theis, Business Manager, Mark Pardee
Dec 04, 2017 -

Jay Wolfe Toyota of West County responded

Hi Vinshar, thank you for sharing your five-star experience with us. We value your opinion which is why we go above and beyond to ensure that you receive your dream car. Mark and the rest of our team were happy to help you during the whole process. We appreciate the recommendation, and we look forward to providing high-quality service for you in the future.

December 02, 2017

Friendly. Competent. On Time. My questions were answered. I enjoyed working in the waiting area. I was really impressed by Michelle. She had so much to do and went from person to p More

by Emily Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Younger
Dec 03, 2017 -

Jay Wolfe Toyota of West County responded

Emily, thank you for the five-star review. We will make sure to pass on the great feedback to Michelle. Our team always puts customers as our #1 priority, and we hope to continue to offer you the highest-quality experiences in from our waiting area to our customer service. We invite you back, and look forward to providing a one-of-a-kind experience in all your future visits.

December 02, 2017

Great salesman(Maurice) and great sales manager(Mike). My third car purchase at Jay Wolfe. Great people to do business with. I like the waiting area and the way you are greeted when you drive up. Mauric More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry, Mike Bozzi, Omar Elsoueissi
Dec 04, 2017 -

Jay Wolfe Toyota of West County responded

It was our pleasure to serve you, Randy! Your satisfaction is our top priority, and we're glad that we have accomplished that over your past three car purchases from us. Mike and Maurice were more than happy to help you during your last visit. We are always here for you if you need anything else in the future.

December 01, 2017

20,00 mile service Work was done in a timely manner and comfortable waiting area. My service rep was busy upon my arrival so an alternate service rep took care of me r More

by Jacqueline Hale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown...don't remember the name but was a woman.
Dec 03, 2017 -

Jay Wolfe Toyota of West County responded

Jacqueline, Thank you for the five-star review. Your satisfaction will always be our top priority, and we are pleased to hear that your service experience was so positive. We are also glad to hear your enjoyed our waiting area, and hope you got a chance to check out the massage chairs. Our team will always go out of their way to take care of you, so please do not hesitate to contact us for anything further.

December 01, 2017

Repair for Recall of Side Doors on Toyota Sienna Kyle Owens, took care of the recall activity and he was also very kind, helpful, respectful and friendly. Had a good experience with Kyle service. More

by Venkat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owens in Service Department
Dec 02, 2017 -

Jay Wolfe Toyota of West County responded

Hello, We are happy Kyle provided the customer service we are known for during your last visit with us. Remember we are here for you so please let us know if we can do anything else.

December 01, 2017

Nice friendly people. Nice friendly people and sale person willing to work with customer to get the car they want. I felt no pressure from sale person to make me uncomforta More

by Betouy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pardee
Dec 03, 2017 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for the five-star review. We appreciate your feedback, and value that you had an excellent car-buying experience with us. Mark and the rest of the team are always here for you if you have any further questions or concerns, and we will always do our best to ensure a comfortable and exceptional visit for any future needs.

December 01, 2017

First choice dealership Dj was a great guy to work with although I’m sure he was frustrated with me but we came upon a great deal for a great looking truck. The trade offers More

by Twrecker9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Stringer, Mike Bozzi, David (DJ) Morse
Dec 02, 2017 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your outstanding experience with DJ and the team! We are happy to see that you enjoyed our Cafe and we are your first choice when it comes to dealerships. We would never be frustrated with you as our customers are always number one. Please feel free to come back anytime if you need anything at all.

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