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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

January 12, 2021

This location is great. Professional service advisors and efficient processes. I am thankful they call before any service is done. I like knowing the price before agreeing on service. More

by JE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mat Steurer, Daniel Ruckman
Jan 12, 2021 -

Jay Wolfe Toyota of West County responded

JE, Thank you for sharing your feedback about your recent experience with us! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

January 10, 2021

Jay Wolfe WC is my go-to service dealership for my Toyota. The service associates and techs are always courteous and knowledgeable and I have -never- had an issue with my car after service here; some More

by Laura H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hurt, Bill Bennett, Daniel Ruckman
Jan 11, 2021 -

Jay Wolfe Toyota of West County responded

Hi Laura, Thank you for sharing your feedback about working with our team at Jay Wolfe Toyota of West County! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

January 08, 2021

Thank you Brad and Gary for helping me get my new van! Unlike my other experiences, I was in and out with my new vehicle. Thank you for making this process easy especially during this time of COVID. Many More

by Martha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Gilbert, Gary Panus
Jan 08, 2021 -

Jay Wolfe Toyota of West County responded

Martha, We appreciate your review and your business! We’re delighted to hear that Brad and Gary were so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

January 07, 2021

Clean service, waiting and bathroom areas. Best coffee in St Louis....Kaldis is served there. Staff very accommodating and friendly. My wait time was reasonable More

by dprost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mat Steurer, Mark Hurt, April Certain, Bill Bennett, Pamela Oakes, Kevin Kettinger, Daniel Ruckman
Jan 07, 2021 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that Jay Wolfe Toyota of West County was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

January 07, 2021

Will does a great job communicating and recommending what I need completed on my truck. When I wait for service to be completed he will provide updates on time remaining More

by Rhelgeson52
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Jan 08, 2021 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that Bill was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. Please let us know if we can be of service again - we’re here for you!

January 05, 2021

Karim was fantastic as well as Omar in finance. It was a very positive car buying experience and I would recommend them to friends and coworkers! More

by vandytones05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar, Heather Young, Karim Aly
Jan 06, 2021 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that Karim and Omar were so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. Please let us know if we can be of service again - we’re here for you!

January 03, 2021

We were looking to purchase a new vehicle. Our sales associate, DJ, was excellent! I would have given the experience a five star rating; but our wait to finalize paperwork was a long one. More

by draezacher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David (DJ) Morse
Jan 04, 2021 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that DJ was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

December 30, 2020

Facilities and customer sales staff were very nice. Finance rep was great. I have much confidence that I made the right choice buying from Jay Wolf More

by Jamesr
Recommend Dealer
Yes
Employees Worked With
Working with Kirem and Omar could not have been nicer
Dec 30, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about our facilities and Sales Team! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your trust in us and look forward to seeing you next time!

December 30, 2020

The staff at Jay Wolfe is always great. They are fast and efficient, as well as polite and friendly. I've never taken my car anywhere else. More

by happytobuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Dec 31, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you.

December 30, 2020

Gerry listened to what we were trying to accomplish. He offered solutions that were in keeping with our goals. He was thorough in his explanations and often asked if we had further questions. We enjoyed wo More

by 19papacholo50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerry Bonsignore, Billy Morton
Dec 31, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to share your feedback! We go above and beyond for our customers! We appreciate your business and look forward to seeing you next time!

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