
Jay Wolfe Toyota of West County
Ballwin, MO

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Great experience. Overall we had a great experience beginning with the salesman, Patrick Moore, the finance manager, and the service department all of whom were knowled Overall we had a great experience beginning with the salesman, Patrick Moore, the finance manager, and the service department all of whom were knowledgeable, courteous, and willing to answer all of our questions in a helpful and friendly manner. The bistro is also a very nice touch and the ladies who work there are very professional and friendly. More
Quick, easy, & customer service. Great deals on service. I took advantage of a mailer for half off of an oil change. Mark Hurtt is a great CSR and I like that they do a thorough job i Great deals on service. I took advantage of a mailer for half off of an oil change. Mark Hurtt is a great CSR and I like that they do a thorough job inspecting my vehicle and often find issues very early when it’s usually easier and cheaper to fix. More
Efficient, Professional, and Good Value Jay Wolfe is top notch. The employees are friendly and it's a well run dealership. I trust them when servicing my car. My only suggestion would be Jay Wolfe is top notch. The employees are friendly and it's a well run dealership. I trust them when servicing my car. My only suggestion would be less wait time for service. It took an hour and one half for an oil change. More
Would Give 10 Stars if Possible I have nothing but great things to say about Jay Wolfe Toyota. I originally went in looking for a used Toyota 4Runner and worked with Rob Youngclaus w I have nothing but great things to say about Jay Wolfe Toyota. I originally went in looking for a used Toyota 4Runner and worked with Rob Youngclaus who my fiance and I just loved. We later decided to buy new through the Costco buying program and found out that we would not be able to work with Rob through that program. We were bummed but Mike Nazemi was just as great to work with. We went in on a Saturday over a holiday weekend wanting a very specific car that they did not have on the lot. They had the car shipped to Jay Wolfe and we drove off the lot with my 2018 4Runner on Monday. The process was as painless as possible. I will be coming in this weekend to install my all weather mats and running boards and I can't wait to try out the bistro area while I wait. More
New RAV4 Hybrid I knew what I basically wanted and came in prepared with numbers, values and such. Kevin and the team were straightforward and made it a comfortable I knew what I basically wanted and came in prepared with numbers, values and such. Kevin and the team were straightforward and made it a comfortable deal with my satisfaction that it was fair. More
Service and tires Tires installed, but vehicle pulling slightly to left. Will need to bring back. Car is typically washed and vacuumed but could not be done due to we Tires installed, but vehicle pulling slightly to left. Will need to bring back. Car is typically washed and vacuumed but could not be done due to weather. More
Love my new Tundra Had the truck I was looking for at a great price. Very helpful staff. Painless negotiations. They did a great job on the spray-on bedliner. Had the truck I was looking for at a great price. Very helpful staff. Painless negotiations. They did a great job on the spray-on bedliner. More
4Runner Bought a used 2016 4Runner. They were great to work with from a pricing perspective on my trade and Purchase. Jim B. did a great job and explained the Bought a used 2016 4Runner. They were great to work with from a pricing perspective on my trade and Purchase. Jim B. did a great job and explained the car and process very well. More
New Car Buying Had a very enjoyable experience comparing the vehicles in the showroom and parking lot while trying to decide on the model Toyota Camry to buy. When i Had a very enjoyable experience comparing the vehicles in the showroom and parking lot while trying to decide on the model Toyota Camry to buy. When it came down to buying, Kevin Kettinger was very acknowledgeable, friendly, courteous and helpful in making the right decision and closing the sale.. I was very impressed with the courtesy I received from all the employees that I had come in contact with during the visit at Jay Wolfe Toyota. When I need another car I will definitely keep Jay Wolfe in mind. More
Great service The dealership is so professional and clean. Pam explained so my daughter could learn how to come here by herself. Love coming here and will continue The dealership is so professional and clean. Pam explained so my daughter could learn how to come here by herself. Love coming here and will continue to service her vehicle here. More