Jay Wolfe Toyota of West County

Amazing Service Jay Wolfe Toyota service department is amazing! Friendly and fast service every time I go!!! They work with my busy schedule to get me in and out! Jay Wolfe Toyota service department is amazing! Friendly and fast service every time I go!!! They work with my busy schedule to get me in and out! More

Just great overall. Found just the right car for us. Jim Bischoff did a great job going through the models and options, demonstrating the features and locating the car that met our needs. Overall a very Jim Bischoff did a great job going through the models and options, demonstrating the features and locating the car that met our needs. Overall a very good experience. More

Very pleasant experience Hassle-free, quick, fair pricing, staff friendly - just an overall easy place to work with! I definitely recommend Jay Wolfe. (plus the lounge area Hassle-free, quick, fair pricing, staff friendly - just an overall easy place to work with! I definitely recommend Jay Wolfe. (plus the lounge area was a huge hit with my kids!) More

Double Thumbs Up for Kevin Kettinger!! 2nd purchase from Jay Wolfe. Exceeded 1st experience from 3 years ago. From the moment I was introduced to Kevin Kettinger, he guided a seamless purc 2nd purchase from Jay Wolfe. Exceeded 1st experience from 3 years ago. From the moment I was introduced to Kevin Kettinger, he guided a seamless purchase. His professionalism, curtesy, and most importantly - honesty - renewed my wife and I's faith in the process at Jay Wolfe. There was no sales pressure and he answered numerous questions quickly and with a knowledge of the vehicle that satisfied both of us. Kevin introduced the appropriate management personnel ONLY when we, the prospective customers, were ready to proceed. Been a LONG time since I was made to feel that the customer's (our) interest took priority over a sale. Well done Kevin. I will heartily recommend your services to anyone who asks in the future! More

Great experience! I walked into this dealership with my sights set on buying a car seen on their website. Patrick Moore was our sales person and he was great in showing I walked into this dealership with my sights set on buying a car seen on their website. Patrick Moore was our sales person and he was great in showing us the car, answering our questions, and allowing us to take it for a test drive. I felt comfortable when we were discussing pricing and financing. I was happy with what I walked away with. I also appreciated Jason's thorough explanation of additional services and warranties that they offered, as well as his courtesy of letting myself and my fiance discuss our thoughts in private before providing him with our decision. Overall, I am very happy that I purchased a car from this dealership and would recommend others interested in Toyotas (new or CPO) check out this dealership! More

Efficient service I had a battery issue which was checked. Informed that the battery was working correctly. Informed there is a possible oil leak. Will return in a few I had a battery issue which was checked. Informed that the battery was working correctly. Informed there is a possible oil leak. Will return in a few months to have it checked further. More

Excellent experience with the service department The service I receive from the Service Dept. is always consistently above expectations. At other dealers I wait long past the promised time and usual The service I receive from the Service Dept. is always consistently above expectations. At other dealers I wait long past the promised time and usually they try and upsell me on things I don't need. Not at Jay Wolfe, my car was completed on time, no upsell and very pleasant employees all over the dealership. I owned another brand prior to coming back to Toyota and I am very glad to be back! More

Very personable personnel, from salesmen to president! Salesman, Brad Gilbert was very 'customer service' oriented, mannerly, polite and very accommodating. Also, Jacques Hughes was excellent telling us a Salesman, Brad Gilbert was very 'customer service' oriented, mannerly, polite and very accommodating. Also, Jacques Hughes was excellent telling us about the Toyota Prius and delightful in conversation, while awaiting Brad, as he finished our transaction. Johnnie, (I'm sorry, I don't remember his last name), was very 'customer conscience', for as the president of 'Wolfe Toyota', he demonstrated 'customer priority' by coming out of his office and listening to me, as I commended Brad and Jacques. More

25,000 mile Maintenance Due to call center glitch too many cars had appointments at the same time. Cars didn't get prioritized in the order received by appointment. Non appoi Due to call center glitch too many cars had appointments at the same time. Cars didn't get prioritized in the order received by appointment. Non appointments were mixed in with appointments. More