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Jay Wolfe Toyota of West County

Ballwin, MO

4.6
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

February 07, 2018

92,000 mile maintenance on 2007 rav4 Pam is excellent to work with. Always friendly and professional. Explains things well as to the work that will be done. Of course prices are high. More

by n/a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Feb 08, 2018 -

Jay Wolfe Toyota of West County responded

Hello, Thanks for sharing your experience with Pam and the team. We take your feedback seriously and use it to make sure our guests have the best experience when they visit with us. If we didn't we wouldn't be # 1 in St. Louis for new cars in 2015 and 2016. Please do not hesitate to reach out to us if you should need anything at all. Best.

February 06, 2018

Service I always trust that what ever needs to be done will be taken care of. I enjoy the interaction and understanding of everyone here. (And the bistro is g More

by karen.gomez.79025648
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Younger
Feb 07, 2018 -

Jay Wolfe Toyota of West County responded

Karen, thank you for sharing your five-star experience with our service department. We strive to provide a one-of-a-kind experience, so we are pleased that you enjoyed our complementary bistro and friendly staff. If you need anything else, then don't hesitate to contact us. We are always happy to help!

February 05, 2018

Purchased 2018 4Runner. Turned- in 2014 Avalon lease. Good experience, no pressure sale. Knowledgeable and helpful manager. I would recommend this dealership to a friend. More

by RLU Purchase
Recommend Dealer
Yes
Employees Worked With
Omar, David Diebold, Gary Panus
February 05, 2018

Nice and smooth.. Very pleasant experience. I purchased a used vehicle. Everyone went out of their way to make me feel welcome. I would recommend this dealer to anyo More

by DoubleGG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Theis, Gary Panus
Feb 06, 2018 -

Jay Wolfe Toyota of West County responded

We appreciate the five-star review and recommendation! Our entire team was happy to ensure that you had a good experience and received a vehicle that fit your needs. If you need anything else in the future, then don't hesitate to contact us. We are always ready to help.

February 04, 2018

Very pleasant Great service, product & experience! Would highly recommend This Toyota dealership to friends and family. We are very happy with our 4Runner and the More

by Jmaniaci03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betty Kreh, Maurice Bembry, Bill Stringer, Mike Bozzi
Feb 05, 2018 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for the five-star review and recommendation! We are pleased that you enjoyed our one-of-a-kind sales experience. Our friendly and knowledgeable staff were happy to help you pick out the perfect vehicle that fit your needs. Congratulations on the 4Runner, and we look forward to serving you again in the future.

February 04, 2018

25k servicing As usual, the service was very good. Had to wait for relatively less time. Pamela was assigned for my case and she did a excellent job. More

by x
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Feb 05, 2018 -

Jay Wolfe Toyota of West County responded

Hello, Thank for sharing your five-star experience with Pamela. She was glad to help you during your service visit and ensure that you received high-quality service in a short time period. Please let us know if you need anything else in the future. We are always happy to help in any way that we can.

February 03, 2018

3 hrs for a tire rotiation and they fail to hear the rear end whine I brought it in for. On top of that their complemty car wash left my truck looking wors More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh Younger
February 03, 2018

Good very friendly service and staffs I had a nice experience . I understood them and they defined everything very well. I did not take so much time. Very nice area to sit and eat and have More

by Google
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James s twining
Feb 04, 2018 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your review with us. Our team always wants to make sure that our customers have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back!

February 03, 2018

routine service Purchased my Avalon from this dealership. The service department is great....appointments can be scheduled on line; prompt registration upon arrival; More

by car, JW
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Feb 04, 2018 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for your wonderful feedback. Our team genuinely cares about each and every customer and we understand that the service experience can get a bit stressful. We do what we can to make it a more pleasant experience. We appreciate your business with us and invite you to return!

February 02, 2018

Always the best, Pam ensures great customer experience The service staff are always very considerate, work always completed on time or sooner, customer experience is always great; Pam and service departmen More

by Gibby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Feb 03, 2018 -

Jay Wolfe Toyota of West County responded

Gibby, thank you for the five-star review! We are thrilled to hear that we have successfully provided the "Jay Wolfe Experience" to you during your service visits. We will make sure to pass along the great feedback to Pam and the team, and thank them for offering you exceptional assistance. Please do not hesitate to reach out to us as we are always here for you if you need anything further.

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