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Jay Wolfe Toyota of West County
Ballwin, MO
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Jay Wolfe has good service and a nice waiting room. They are usually pretty quick as well. A great dealership for a new car buyer. Would recommend! are usually pretty quick as well. A great dealership for a new car buyer. Would recommend! More
We've been going to J. Wolfe for some time now, purchasing three cars, and we have not been disappointed! Sales and service are amazing. All of the employees are so good to work with. Thanks!! purchasing three cars, and we have not been disappointed! Sales and service are amazing. All of the employees are so good to work with. Thanks!! More
Had appointment (9:40) for state inspection and waited for car. After 2 hrs, car not touched from parking spot. I asked the service advisor what was taking so long. Took 15 min after I complained. Cro for car. After 2 hrs, car not touched from parking spot. I asked the service advisor what was taking so long. Took 15 min after I complained. Crowded service check in area with some advisors just clicking away on computers, ignoring customers. Eventually I got to one, and he then sent me to another person. Some customers in lounge did not follow mask requirement...dealer needs to enforce published health safety requirements. Note: I selected Bill Bennet as a person I worked with, but am not sure of this. The survey would not let me submit without choosing someone. Another process/customer dissatisfaction defect. More
I have always had a good experience at JayWolfe.I plan I have always had a good experience at JayWolfe. I plan to continue using their services Thanks to Dan. He was friendly and thorough in his explana I have always had a good experience at JayWolfe. I plan to continue using their services Thanks to Dan. He was friendly and thorough in his explanations More
Scott was very helpful with a novel request. People are stealing catalytic converters from Prius cars in my neighborhood, and I found a $160 protective plate that prevents the theft. Scott worked with me t stealing catalytic converters from Prius cars in my neighborhood, and I found a $160 protective plate that prevents the theft. Scott worked with me to have the plate shipped directly from the manufacturer to the dealership and get it installed within a few days for $159. The cost is way less than my insurance deductible and I now have peace of mind. More
Everyone was very nice. It took less time to complete everything than normal. Better experience than the last few times that I have been there. everything than normal. Better experience than the last few times that I have been there. More
Pleasant as usual. I needed an inspection and some guidance on maintenance requirements with much reduced travel. I was advised to go by the recommended date for future oil changes. guidance on maintenance requirements with much reduced travel. I was advised to go by the recommended date for future oil changes. More
Very happy with the experience. My service rep I think was named Danny and he was knowledgeable, courteous, professional, and did not rush me, which I really appreciate it. The car was done in the promise was named Danny and he was knowledgeable, courteous, professional, and did not rush me, which I really appreciate it. The car was done in the promised time window and the waiting area was clean and pleasant. Thank you! Very happy More
Fantastic service! Amazing staff! I highly recommend Jay Wolfe Toyota of West County for all your service needs as they service all makes and models. Jay Wolfe Toyota of West County for all your service needs as they service all makes and models. More