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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

February 12, 2018

Quick Easy Attentive Dealing with Patrick was a breeze. Some dread the "buying" experience but Patrick made this as simple and QUICK as possible. He understood what we nee More

by Tacoma314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
February 11, 2018

Oil Change and Recall repairs I came in with a coupon for an oil change, expecting to campout for a while. Mark let me know about two safety recalls that I forgot about. He immedia More

by christina1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
February 11, 2018

Consistently good experience Great overall job. From the time you pull in with your vehicle, to the offerings/experience in the food lounge, to the timely completion of the vehicl More

by Hannon72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in service and Michelle in food lounge
February 10, 2018

always taken care of as always the best service of my toyota i could ask for , wife and i have one each both bought at jay wolfe. If we have another it will come from ther More

by Rich bauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
james twining
February 10, 2018

New Job, new car I was so impressed with everyone I interacted with. They helped me find exactly what I was looking for an worked with me to get the monthly payments t More

by Cfehlig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry
February 09, 2018

Jay Wolfe Great service in the bistro, accommodating for add on service, quick and timely in getting my car serviced and returned to me. Great atmosphere, too! More

by cms2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
February 09, 2018

Car serviced as promised within the time frame promised Friendly service people willing to answer questions and complete the service in the time promised. Great service and waiting area that provide sna More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owens
February 08, 2018

Routine maintenance It was routine maintenance that comes up every now and again. While I believe in general the "Maintenance Required" lights are more about revenue than More

by sturfry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
February 08, 2018

Regular maintenance + recall I went in for scheduled maintenance and a state inspection. Scheduling (and modifying my appointment) was easy online. Bill was great throughout. H More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Feb 08, 2018 -

Jay Wolfe Toyota of West County responded

Hi Eric, Bill was more than happy to be of service and help you with your scheduled maintenance and state inspection. We value your feedback and most of all we value you. If you need anything else, please let us know.

February 07, 2018

92,000 mile maintenance on 2007 rav4 Pam is excellent to work with. Always friendly and professional. Explains things well as to the work that will be done. Of course prices are high. More

by n/a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Feb 08, 2018 -

Jay Wolfe Toyota of West County responded

Hello, Thanks for sharing your experience with Pam and the team. We take your feedback seriously and use it to make sure our guests have the best experience when they visit with us. If we didn't we wouldn't be # 1 in St. Louis for new cars in 2015 and 2016. Please do not hesitate to reach out to us if you should need anything at all. Best.

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