Back

Jay Wolfe Toyota of West County

Ballwin, MO

4.6
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

Directions

By Type

Showing 4,064 reviews

March 05, 2018

Oil & filter change service Friendly & helpful service advisor. Nice facility. Called back promptly when car was ready for pick-up. Will recommend this dealership to friends. No More

by sri123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David J Fischer
Mar 05, 2018 -

Jay Wolfe Toyota of West County responded

Hello Sri123, Thank you for leaving us a five-star review. Our customers are #1 and it's great to hear our Service Advisor was friendly and helpful during your visit. We are happy to learn our team serviced your car in a timely manner, and we're glad you enjoyed the complimentary car wash. We invite you back whenever you need help. We appreciate your business and recommendation.

March 05, 2018

Jacques was amazing! Best experience I have had buying a car. Really met my needs and wants. I will recommend this dealership and salesman to everyone. Looking forward to More

by Tyfrye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacques Hughes, Jason Theis
Mar 05, 2018 -

Jay Wolfe Toyota of West County responded

Hi Tyfrye, Thank you for your wonderful five-star review. We are thrilled to hear our team provided you with a car buying experience like no other and met your needs and wants. We're here for you if you need any help. We invite you back and look forward to serving you in the future. Best, David Diebold DDiebold@jaywolfe.com 636-207-3900

March 05, 2018

Simple Oil Change Went in on a Saturday morning for a simple oil change and tire rotation. Informed Josh that we would be waiting, and he directed us to their fantasti More

by MikeG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Younger
Mar 06, 2018 -

Jay Wolfe Toyota of West County responded

Hello MikeG, Thank you for leaving us a wonderful five-star review. We are thrilled to learn Josh provided you with an experience like no other. We always want to make sure our guests feel comfortable while their vehicle is being serviced and we are glad you enjoyed the coffee. It was a pleasure doing business with you. We invite you back anytime you need help.

March 05, 2018

Continued Excellence!! The team truly strives to earn your business from welcoming desk to your last departure! Maurice worked numbers hard to get reach the goal I wanted t More

by ginafayek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice, Bill, Maurice Bembry, Bill Bennett, Bill Stringer, Mike Bozzi
Mar 06, 2018 -

Jay Wolfe Toyota of West County responded

Thank you so much for sharing your positive experience. We take pride in our excellent service, and we're glad that you are completely satisfied with your visits with us. Thank you for the compliments, and we're glad that our friendly and knowledgeable staff exceeded your expectations. We hope to see you again in the future.

March 04, 2018

Very Satisfied I appreciate the excellent service from Bill, the massage chair is awesome, & lunch at the Bistro saved me time on running errands on Saturday. Scot q More

by Cardinal Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Dickherber, Bill Bennett
Mar 05, 2018 -

Jay Wolfe Toyota of West County responded

Thank you so much for taking the time to share your five-star review! We appreciate your full satisfaction during your recent service visit, and will make sure to pass on the positive feedback to Bill and Scot. We are glad to hear that you enjoyed our massage chair, complementary bistro, and car wash. We look forward to continuing to offer you exceptional service for your future visits!

March 03, 2018

Great experience! Kevin was knowledgeable, understanding of my needs, and professional! He had experience with the car I was looking at and was very helpful. I also fel More

by Shanshan72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Stringer, Kevin Kettinger, Kim Self
Mar 04, 2018 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your five-star car-buying experience with us! We appreciate that you recognized that we take genuine pride in treating our customers as our #1 priority, and will make sure to let Kevin, Bill, and Kim know that they offered you outstanding service. We hope you continue to enjoy the perks of being our customer and look forward to doing business with you again in the future!

March 03, 2018

No complaints Service was good, fast and the little cafe they have inside is a huge incentive to come here. Phone was almost dead so it was nice to have the charger More

by Dln511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Mar 04, 2018 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to share your five-star experience! We are happy to hear that you were satisfied with your service visit and that our complimentary bistro and accessible phone chargers made your visit pleasant. We will also make sure to let Pamela know that she offered you exceptional assistance. Your satisfaction is always our top priority, and we look forward to working with you again.

March 02, 2018

Superior Service Kyle was outstanding servicing the needs of my Prius. He went out of his way to make sure I was completely satisfied. I alwYs recommend Jay Wolfe to r More

by sfk262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 03, 2018 -

Jay Wolfe Toyota of West County responded

Thank you for the thoughtful five-star review! We are thrilled that you chose us as your dealership for your servicing needs, and will make sure to let Kyle know that he offered you an outstanding experience. Our team will always go out of their way to ensure your satisfaction and provide you with an experience like no other. We look forward to working with you again in the future.

March 01, 2018

Professional & Personnable Professional, courteous, and personable staff. All personnel exude a positive attitude and a desire to meet customer needs. They all appear to under More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wania, Kevin Kettinger
Mar 02, 2018 -

Jay Wolfe Toyota of West County responded

Hi Jack, We strive to always put our customers first in everything we do and we are really pleased to see you felt that. Thank you for sharing your experience with us and we invite you back to see us anytime!

March 01, 2018

Great people great service Jay Wolfe Toyota is the best dealership with an outstanding service department. The waiting area (cafe) with complimentary food and beverages doesn’t More

by Acrimm21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pardee, Pamela Oakes
Mar 02, 2018 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your review. We appreciate your feedback about your recent service experience, and will let Pamela and Mark know that they earned five-stars with the service they offered you. Our customers are #1, and we are thrilled to hear that you think we are the best dealership. The complimentary bistro is our pleasure to offer, and we hope you got a chance to check out our massage chairs as well. We look forward to working with you soon again!

...
154
...