Back

Jay Wolfe Toyota of West County

Ballwin, MO

4.6
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

Directions

By Type

Showing 4,064 reviews

March 09, 2018

10,000 mile service Getting my service at Jay Wolfe Toyota of West Could not have been easier. They had several timeslots available to me so that I easily found one that More

by Balloon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Owens, Michelle (don't know her last name), Pamela Oakes
Mar 09, 2018 -

Jay Wolfe Toyota of West County responded

Hello Balloon, We are so happy to hear you had a pleasant experience with Michelle and our team. We are glad you enjoyed your complimentary breakfast and our lounge. We can’t be # 1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers. We are thrilled to learn our Service Department made your visit easy and pleasant. We appreciate your business and invite you back anytime.

March 09, 2018

First Class service My service visit was first class. Friendly and efficient staff. Had a complimentary lunch while I waited. Car was washed & vacuumed. Would recommen More

by Prius owner Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bistro server, Pamela Oakes
Mar 09, 2018 -

Jay Wolfe Toyota of West County responded

Hi Mark, Thank you so much for your fantastic review. We are thrilled our team provided you with an experience like no other. Our Service Department works hard to make sure they take great care of our guests. We value your business and recommendation. We invite you back anytime you need help.

March 09, 2018

Routine service Other than having to wait a while to check in, every thing was good. I wish one of the other service managers could check me in versus having to wai More

by Brucepoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
March 08, 2018

Great experience 3rd purchase at this location and as always top notch people, always very helpful and ready to assist. From the time I arrived till time I left the em More

by ccotner112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Stringer, Joseph Nichols, Heather Young
Mar 09, 2018 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate you leaving us a wonderful five-star review. Our customers are #1 and we always want to make sure they're taken care of. We are so thrilled to hear our team provided you with an experience like no other. It is always a pleasure doing business with you. We truly appreciate your loyalty. We invite you back anytime you need help.

March 07, 2018

New 2018 Tundra Always a pleasure doing business with the Jay Wolf family of employees. David and Bill made the lease process as easy as possible. Been a loyal custom More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Diebold, Bill Stringer
Mar 07, 2018 -

Jay Wolfe Toyota of West County responded

Thank you for the wonderful review, Tim! We sincerely value your continued business and we're happy David and Bill made sure your experience was a positive one. We look forward to your next visit.

March 07, 2018

Car buying experience Had a pleasant visit at Jay Wolf Toyota for the purchase of my third new vehicle from them. I was impressed with the knowledge of James Bischoff (sale More

by Risherrr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar in Finance closed the deal, very knowledgeable, Jim Bischoff
Mar 07, 2018 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for the excellent review! We sincerely appreciate it. We're glad to hear James and Omar provided knowledgeable, helpful service and we hope to have the chance to work with you again. Best, David Diebold DDiebold@jaywolfe.com 636-207-3900

March 06, 2018

good experience This was my first oil change and tire rotation for my new Rav4 so there was not too much to be done. I have a 2 year free service agreement More

by CandyLady73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Mar 07, 2018 -

Jay Wolfe Toyota of West County responded

Hello there, Thank you for leaving us a five-star review. Our customers are #1 and it's wonderful to learn you received excellent service from our team regarding your oil change and tire rotation. We are happy to hear you received two years of free maintenance on your vehicle. It was a pleasure doing business with you. We look forward to seeing you soon.

March 06, 2018

Oil change Great experience , great service The lady make food with great service, and smiling and helpful. Over all it was wonderful service. I recommend this More

by Sarah
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Mar 06, 2018 -

Jay Wolfe Toyota of West County responded

Sarah, Thank you so much for the excellent review. We're happy to hear you found our team helpful and that you enjoyed your experience. We hope to work with you again in the future.

March 06, 2018

Service to my car Everyone with whom I came in contact yesterday morning was friendly and outgoing. Pam said that it would take one hour and 15 minutes to service my c More

by fmak49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Mar 07, 2018 -

Jay Wolfe Toyota of West County responded

Hello, Thanks for leaving us a wonderful five-star review. We are thrilled to learn Pam and our team was friendly, outgoing, and provided you with exceptional service. We always want to make sure we take the best of care of our customers. We're glad to have provided you with fast and efficient vehicle service. Let us know if there is anything we can help with. We are here for you.

March 06, 2018

Oil change and tire rotation My car was due for oil change and tire rotation and balance . Staff is friendly and service is always good. I will be returning Jay Wolfe Toyota. More

by Toyotagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Mar 07, 2018 -

Jay Wolfe Toyota of West County responded

Hi Toyotagirl, We appreciate you leaving us a nice review. It's great to hear our team was friendly and gave you an experience like no other. We always want to make sure we take great care of our customers. We invite you back anytime you need help. We look forward to serving you in the future.

...
153
...