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Jay Wolfe Toyota of West County

Ballwin, MO

4.6
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

March 20, 2018

fast service! The service advisor was very helpful and friendly. The service was done quickly and I was very pleased with everything. Free Carwash was nice as well More

by chelsea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Owens
March 20, 2018

My experience was pleasant Pamela Oakes was very knowledgeable about the extra serviced that I needed. The other service writers over looked that my brake & transmission fluild More

by Gail Amos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
March 19, 2018

Great The dealership is great. Great people and very kind. The service and dealership is very nice. Nice comfortable place to wait for your car while being More

by zarinelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Oakes , Pamela Oakes
March 19, 2018

Great service. I received great customer service, all my options were explained to me, and the car was completed quickly. Bill Bennett was friendly and kept me in More

by csouth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
March 18, 2018

Tires were over inflated, had to return to the shop. I had my truck in for the 5,000 miles service. The tires were over inflated when done. I called when I noticed it and Service Writer Dave said to brin More

by TacomaTodd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall the names, but i’m sure you can pull up the work orders.
Mar 19, 2018 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for your honest feedback. I regret to hear you weren't satisfied with the tire pressure, or the overall service you received. I would appreciate the opportunity to speak with you and find out how I can address your concerns. Please feel free to contact me anytime. Best, Scot Dickherber Service Director SDICKHERBER@JAYWOLFE.COM 636-207-3912

March 17, 2018

Always well cared for! 😊 Great customer service and a great service manager! Kept me informed about what was going on. Careful to make sure everything explain. Always big smil More

by Turtlebiker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
March 17, 2018

Excellent service Excellent, personalized service. They answered all of my many questions. No pressure. Very patient. I appreciate Toyota's excellent reputation with More

by lehimpel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
March 16, 2018

teriffic customer service I look at Jay Wolf as my partner in maintaining my Sequoia. Service intervals are important to me and I appreciate Mark Hurt"s interest and help in ma More

by gary n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
March 15, 2018

Great experience Very professional and yet personal at the same time. They get the work done in a timely fashion. I personally think Josh is a great rep. More

by Cjf101010cjf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Younger
March 15, 2018

Excellent Service person explained everything clearly and answered all my questions. He was efficient and had thought of everything to make my visit go smoothl More

by Barbara Keim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
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