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Jay Wolfe Toyota of West County
Ballwin, MO
4,064 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,064 reviews
May 06, 2018
Great Gary and Jason did great jobs of helping me find and finance my new minivan. I had an idea of what I wanted when I came in, but Gary really helped ce Gary and Jason did great jobs of helping me find and finance my new minivan. I had an idea of what I wanted when I came in, but Gary really helped cement my decision. More
by Toyota guy
Employees Worked With
Jason Theis, Gary Panus
May 03, 2018
10k mile service review I give all credit for a pleasant service experience to the Service Rep who helped me; Brandy Wise. She answered all of my questions, made sure I had I give all credit for a pleasant service experience to the Service Rep who helped me; Brandy Wise. She answered all of my questions, made sure I had a loaner car because my service wait time would be longer than anticipated. She is the Best! She found answers to questions that weren’t being answered by other departments & had the finance mgr come to the waiting area to meet with me. Brandy also followed up later that day with an email. More
by PixieLee1
Employees Worked With
Brandy Wise, Bill Stringer
May 02, 2018
Friendly and knowledgable staff who were helpful! Knowledgable staff, friendly sales people and the manager answered all of my questions. Great service, warranty, and price! We received excellent cust Knowledgable staff, friendly sales people and the manager answered all of my questions. Great service, warranty, and price! We received excellent customer service who were very helpful and they made the vehicle buying experience easy! I would highly recommend purchasing a vehicle from Jay Wolf Toyota! More
by Happycustomer1108
Employees Worked With
Mike Bozzi, Patrick Moore
May 01, 2018
Great sales, absolutely horrible service. Can't say enough good things about our salesman, Mike Bozzi. Unfortunately, you only buy the car once. We all know the saying "fool me once shame on Can't say enough good things about our salesman, Mike Bozzi. Unfortunately, you only buy the car once. We all know the saying "fool me once shame on you...." well like idiots we went back more than once lured in by service coupons. We were condescended to, lied to and eventually ripped off. Worst service department I have ever dealt with and will definitely not be back. I not only won't recommend Jay Wolfe to anyone, but I will go out of my way to warn friends to stay away. The only reason I gave a one star rating is because the system won't let you give none. More
by Chris W.
Employees Worked With
David Fischer, Mat Steurer
May 01, 2018
Best Experience!! We have bought several cars, but this dealership made the process easy and us feel comfortable! It was the best experience we've had purchasing a car We have bought several cars, but this dealership made the process easy and us feel comfortable! It was the best experience we've had purchasing a car, ever! More
by psd3695
Employees Worked With
Bill Stringer, Mike Bozzi, Joseph Nichols
April 30, 2018
Great place to buy a car. We found Dave easy to work with and knowledgeable about the Toyota brand as well as other brands which helped us decide. We’ve been back as we need to We found Dave easy to work with and knowledgeable about the Toyota brand as well as other brands which helped us decide. We’ve been back as we need to ask questions and David has been pleasant and helpful. More
by John and Deb
Employees Worked With
Bill Stringer, Mike Bozzi, David (DJ) Morse
April 29, 2018
Another great experience We appreciated their timelines in responding and working with us to get us the car we wanted. They worked with us and gave us a fair price which we we We appreciated their timelines in responding and working with us to get us the car we wanted. They worked with us and gave us a fair price which we were happy with. They tried to make it as quick and seamless as possible and were in constant communication, which we greatly appreciated. Thank you! More
by peach
Employees Worked With
Patrick Moore, Olivia Wood
April 29, 2018
Standard Toyota recommended service I scheduled the 70,000 mile service on line, selecting the Toyota recommended services but the service advisor recommended addiruonal services. This I scheduled the 70,000 mile service on line, selecting the Toyota recommended services but the service advisor recommended addiruonal services. This happens everytime. I interpret this as the advisor trying to upsale me for additional revenue/commissions. They should stick to the Toyota recommended services period. More
by KYochum
Employees Worked With
Bill Bennett
April 29, 2018
Wonderful I can’t say enough about your staff. Every one has always been so sweet and eager to help. And I am thankful they have Saturday hours, it has been a l I can’t say enough about your staff. Every one has always been so sweet and eager to help. And I am thankful they have Saturday hours, it has been a life saver. You have a wonderful team TOYOTA 🤗. More
by mmwilson1970
Employees Worked With
Bill Bennett
April 28, 2018
Costco Auto Program Referral My wife and I ended up buying a Toyota Highlander using the Costco Auto Program and this was the dealer they referred us to. We were taken care of rig My wife and I ended up buying a Toyota Highlander using the Costco Auto Program and this was the dealer they referred us to. We were taken care of right away when we got there. They were knowledgeable and great to work with. It was an easy comfortable experience buying a car, which is never what I expect. They were awesome. More
by dave
Employees Worked With
Omar Elsoueissi, Mike Bozzi, Joe Fuson
