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Jay Wolfe Toyota of West County

Ballwin, MO

4.6
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

June 05, 2018

Good visit Got me taken care of. Found issues with my tires and put plan in place. Waited in café had a nice snack and a drink. Thanks! More

by JeffHartung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Jun 06, 2018 -

Jay Wolfe Toyota of West County responded

Jeff, thank you for the five-star review! We are so glad to hear you had an outstanding service visit with Bill and the team, and that you enjoyed our complimentary bistro while you waited. If there is anything else we can do for you, please do not hesitate to reach out to us. We look forward to serving you again in the future!

June 05, 2018

First maintenance service It was easy to schedule appointment, the service tech kept me updated on my car’s status, but the maintenance service took longer than what was promis More

by LLE67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug? I can’t remember his name.
June 05, 2018

Honest, knowledgible, made the process easy - thank you! The entire process was hassle free, no pressure, and quick. I had my research on the vehicle we were looking to purchase as well as the information o More

by Bob B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry
Jun 06, 2018 -

Jay Wolfe Toyota of West County responded

Bob, thank you for the positive review! Congratulations and thank you for your business! It is our top priority to provide an exceptional experience for our customers, and we are so glad to hear that Maurice was part of yours. We invite you to reach out to us again if you have any further needs or concerns.

June 04, 2018

Parts & Service Mark in service and Taylor in parts. Great customer service, Great communication, Great care, Great overall experience. These people care about you, More

by Horsecamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Green, Mark Hurt
Jun 04, 2018 -

Jay Wolfe Toyota of West County responded

We're glad to learn that you were impressed by Mark and Taylor's exceptional customer service. They were happy to assist you and ensure that you were well taken care of during your service visit. Our customers are #1 which is why we were DealerRater of the Year for 4 years in a row. We appreciate your feedback, and we hope to see you again in the future.

June 04, 2018

In and out fast! I had a state inspection done here. Made an appointment online the day before. Was in and out in 30 minutes and they washed my car too! I've had oth More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Jun 04, 2018 -

Jay Wolfe Toyota of West County responded

Hi Dennis, we're glad that we have earned your recommendation. It's our pleasure to assist you with any of your vehicle needs. Thank you for taking the time to share your experience with us, and we hope to make your next visit a five-star experience!

June 04, 2018

My awesome new RAV4! Thank you very much to my salesman Maurice. He is awesome and really made me feel comfortable selecting my new Rav4. I will send any and everyone loo More

by Evonnesrav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry
Jun 05, 2018 -

Jay Wolfe Toyota of West County responded

Evonne, Thank you for taking the time to share your five-star review! Congratulations on your new Rav4! Your satisfaction is our top priority, and we are so glad to hear that Maurice worked hard to ensure your happiness. We look forward to continuing our relationship, and invite you to visit us again soon!

June 04, 2018

Best car buying experience ever! We were met by staff before even getting to the door who was able to show us right to Maurice who is an awesome salesman. He is also very knowledgeab More

by sadrig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry, Jason Theis, Mike Bozzi
Jun 05, 2018 -

Jay Wolfe Toyota of West County responded

We appreciate the five-star review! We are thrilled to hear that Maurice and team made a positive impact on you and your husband's visit. We appreciate your time and business and look forward to continuing to offer you the most exceptional experiences and services.

June 03, 2018

No Regrets Rest assured, our experience merits a 5-Star rating. It started at the beginning. We had an appointment at 10:00 am and Maurice was there to visit More

by Adrian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry, Mike Wania
Jun 04, 2018 -

Jay Wolfe Toyota of West County responded

Hi Adrian, Thank you for sharing your amazing car shopping experience with Marice and Mike. We are so lucky to have such wonderful individuals on our staff. We welcome you back for any future visits. Please let us know if we can assist you again!

June 03, 2018

Amazing! Customer service was perfect and respectful. Best dealsrship ever. The waiting area provides free food and drinks. The people care about the customers and are willing to help. It was very easy to More

by Anthonybitar3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar, Johnnie Andrawos, Patrick Moore
Jun 04, 2018 -

Jay Wolfe Toyota of West County responded

Hello Anthony, Thank you so much for sharing your amazing review! Our customers are our top priority and we are happy to hear you enjoyed our bistro! We appreciate your business and would love to invite you back anytime you need help. We look forward to your next future visit!

June 03, 2018

Tundra build-out Working with Danny and Jason has been awesome! The truck looks fantastic, the pricing can’t be beat, and the service team was quick and efficient! Can More

by Jeff G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Reily, Daniel Ruckman
Jun 04, 2018 -

Jay Wolfe Toyota of West County responded

Hi Jeff, Thank you for sharing your wonderful review! It's great to hear you had an experience like no other with Danny and Jason! Let us know if there is anything else we can help you with. We are here for you! We hope to see you again in the future.

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