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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

February 19, 2021

I don’t have anything bad to say. It was a friendly environment, I always feel like the prices are fair, and the work was done in a timely manner More

by Shawnorphan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Dickherber, Mat Steurer, April Certain, Bill Bennett, Jason Reily, Kevin Kettinger, Daniel Ruckman
Feb 20, 2021 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your feedback about service experience! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

February 19, 2021

Always Great service from Scot the service manager & Bill the service writer Will always be my go to for all my Toyota needs. Thanks again for taking care of me. More

by BruceAlmighty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Dickherber , Bill Bennett
Feb 20, 2021 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that Scot and Bill were so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers spa-grade massage chairs, a kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

February 07, 2021

Skip Hayden was very professional. He went though the process very well. I came expecting a major discount under the Costco program but that wasn't the case. It was a standard $500 discount that cancele More

by graub944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Hayden
Feb 08, 2021 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that Skip was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

February 06, 2021

Bill in service is friendly, makes suggestions about what needs to be done, when asked. Everything is so organized when you go into Wolfe for service. I continue to go back, even though it is farther than ot More

by 😊 customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Feb 07, 2021 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your loyal business! We’re delighted to hear that Bill in the Service Department was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

February 05, 2021

This was our first visit to Jay Wolfe. We ended up finding what we wanted and bought a vehicle. The process was smooth and staff was very knowledgeable and helpful. Whenever we need another vehicle, w More

by Pamela.walsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Panus
Feb 05, 2021 -

Jay Wolfe Toyota of West County responded

Pamela, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. Congratulations on your [vehicle]!

February 03, 2021

Dan the man. I’ve been coming to Jay Wolfe Toyota for Dan the man. I’ve been coming to Jay Wolfe Toyota for routine maintenance for my Camry since 2015. I always schedule my service appointments with Da More

by E. Enkh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Feb 04, 2021 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about your service experiences! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

January 31, 2021

I like the system that West County Service Center put in place. They have an excellent waiting area where I can get work done while waiting. More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Jan 31, 2021 -

Jay Wolfe Toyota of West County responded

Dan, Thank you for your five-star review! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

January 31, 2021

Welcoming, clean and sanitized environment. Swift and professional service, in and out in less than one hours. I will be back soon. Thank you Daniel. More

by Marwan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Jan 31, 2021 -

Jay Wolfe Toyota of West County responded

Marwan, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you.

January 31, 2021

Not the closest dealership to me, have a friend who works here so gave Wolfe a try. Very professional, waited less than an hour for safety inspection, everyone was very friendly. Everyone wore masks, custom More

by Jimcrabb2002
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Feb 01, 2021 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear about your recent service visit. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

January 30, 2021

Great service department! Able to get quick appointment and everything was done in a professional manner. Everyone was wearing masks and my steering wheel and seat were covered in plastic during the serv More

by Cbrink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Jan 31, 2021 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about your experience at the Service Department at Jay Wolfe Toyota of West County! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

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