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Jay Wolfe Toyota of West County

Ballwin, MO

4.7
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

June 16, 2018

I love Jay Wolfe I love coming to Jay Wolfe Toyota and would only come here for my service. Pam is always so helpful, pleasant and patient with me. Explaining the ser More

by Missy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
June 16, 2018

oil change and tire rotation My service agent was Brandy Wise and she was excellent. When I first entered the service area Brandy was the only one who acknowledged me even though More

by Chuck Hall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
June 16, 2018

Professional and courteous service I just had an oil change and tire rotation, but they always treat you like you’re their most important customer. The waiting area is clean and comfort More

by Jeller49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Mitchell
June 15, 2018

Toyota Maintenanxe Very fast checkin and service. Comfortable wait in customer lounge. Friendly and professional personnel kept me updated on service progress during m More

by jpdoom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
June 15, 2018

Awesome The service was quick, easy and efficient! Pam Oakes was amazing and very helpful! The lounge to sit and wait in was amazing. They stuck to their time More

by Shanshan72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
June 15, 2018

Great Buying Experience! We had a Great Buying experience with Jay Wolfe Toyota. They were professional and courteous during all aspects of the process. Would recommend them More

by Ajcork
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bozzi, Samantha Stoops
June 14, 2018

The right place at the right time! On Thursday, May 17, 2018, my 2001 Honda Accord had suffered a major trauma and needed a new transmission which meant putting a lot of money into an o More

by rockfill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Elsoueissi, Mark Pardee
June 13, 2018

the finest Theresa Somers found us exactly what we wanted and it was not easy. She helped us in understanding all controls in this very advanced Highlander. Mic More

by 2018 highlander limited
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wania, Mike Bozzi, Emily Lewellen, Theresa Somers
Jun 15, 2018 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for taking the time to write an outstanding review. We are ecstatic to learn you had a superb experience with Theresa, Mike, Emily, and Michael. We hope you continue to love your brand new ride and deal. We look forward to taking care of all your auto needs in the future.

June 13, 2018

New car experience Emily was great! Very responsive and great customer service. I’ll be honest when Patrick greeted us upon arrival and wasn’t sure what the details we More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar in finance , Patrick Moore, Emily Lewellen
Jun 15, 2018 -

Jay Wolfe Toyota of West County responded

Julie, Thank you for sharing your feedback. Our customers are #1 and we will be sure to pass your comments to our Management team. We are happy to hear Emily provided you with excellent service. We appreciate you choosing us to help you with your vehicle needs. Let us know if you have any further questions. We invite you back anytime you need help!

June 13, 2018

Super helpful and considerate! I was planning to wait for this service to be completed. It would have been about an hour. At the last minute I the family needed me to pick up my gra More

by GTrum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Jun 15, 2018 -

Jay Wolfe Toyota of West County responded

Hello there, Thank you for sharing your great review. Our customers are our top priority and we always want to make sure we take great care of them. We appreciate your business and look forward to working with you again in the future!

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