Jay Wolfe Toyota of West County

Excellent customer service! I gave customer service 5 stars because of their friendliness and fun approach. I only gave 4 stars for the service itself since I have to take my ca I gave customer service 5 stars because of their friendliness and fun approach. I only gave 4 stars for the service itself since I have to take my car back due to the continued screeching even after the belt(s) were replaced. More

Very pleasant Recently leased a Highlander from Jay Wolfe Toyota and had Maurice Bembry as our sales associate. After visiting five different west county dealershi Recently leased a Highlander from Jay Wolfe Toyota and had Maurice Bembry as our sales associate. After visiting five different west county dealerships we finally found a salesman who understood what we were looking for and could explain all of the vehicles features. Maurice is the reason we finally chose Toyota. Maurice was a complete professional. His attention to detail and expertise were refreshing. I would highly recommend this dealership and in particular recommend Maurice. I will be happy to do business with him again. More

Maurice has the right formula There is always that worry going into a dealership. Whether it's from pushy salesmen, high prices, or getting a bad deal. Maurice Bembry met me at the There is always that worry going into a dealership. Whether it's from pushy salesmen, high prices, or getting a bad deal. Maurice Bembry met me at the front door and from that moment on I felt like a friend was helping me finance a car. He never made me feel pressured and was very attentive to what I wanted through the entire process. Extremely satisfied with the closing sale and with the car. Highly recommend Maurice to anyone thinking about purchasing a Toyota. More

25000-mile factory required service Came in for my 25000-mile factory required service on my Corolla. Customer service employee was informative and thorough, service was completed in le Came in for my 25000-mile factory required service on my Corolla. Customer service employee was informative and thorough, service was completed in less than an hour. More

Relaxing DJ and Omar made our purchase of our new Highlander enjoyable, everyone at the dealership was great, wonderful experience. Could not of had a better a DJ and Omar made our purchase of our new Highlander enjoyable, everyone at the dealership was great, wonderful experience. Could not of had a better and easier time buying a new car. Larry More

Great except for one important detail Maurice was great. Very friendly, however, I ordered a few accessories for my Corolla and wasn't told that they had to be ordered. After being told t Maurice was great. Very friendly, however, I ordered a few accessories for my Corolla and wasn't told that they had to be ordered. After being told that my car was ready for pickup, I naturally expected the accessories I ordered were already installed along with the 3M door guards and the paint protection feature that I was told was put on all new cars purchased at Jay Wolfe. Well none of that was done, which means I now have to take the time to return to the dealer so they can be installed. In my mind, the car was not ready for pickup. More

Pleasant Service - No Surprises Pam explained factory/dealer recommendations for 50K service on my RAV4. Time estimate for completion was spot on. No surprises in final bill. Wait Pam explained factory/dealer recommendations for 50K service on my RAV4. Time estimate for completion was spot on. No surprises in final bill. Wait was pleasant in the bistro. More

First Time Toyota Owner I thought I would find it difficult buying a car for my college bound daughter, but when I began researching cars, I came across Toyota, in particular I thought I would find it difficult buying a car for my college bound daughter, but when I began researching cars, I came across Toyota, in particular, the Camry. After learning about its reputation and ratings, we went to Jay Wolfe dealership in West County. The manager and salesman Mark Pardee were friendly and accommodating and, needless to say, I bought a Camry. I was very impressed with Toyota’s maintenance free program and other savings! I must not leave out the complimentary food service and very friendly faces at this time of purchase! I give high marks to Jay Wolfe; this was a pleasant experience beginning to end. We will be back!! Sharon R. More

Just wonderful I got an oil change, and the service was wonderful as always. I love how the staff uses great team work, and customer service. Someone is always che I got an oil change, and the service was wonderful as always. I love how the staff uses great team work, and customer service. Someone is always checking on you. Kyle was very professional, and knows his stuff. He caught me up on the latest deals so that I can come back to take care of other services. I love that he never pressures me into anything like other car services do, and he has great customer service. I will always recommend Kyle and the rest of the staff at this Toyota! More

15000 mike service for 2017 Camry Easy to make service appt online. Friendly service rep (David). Pleasantly surprised the desired tire rotation was included in Free Toyota service ( Easy to make service appt online. Friendly service rep (David). Pleasantly surprised the desired tire rotation was included in Free Toyota service (thought I was going to pay $30+ (which was OK, to save the tires from premature wear). Had a (free) panini sandwich and watched Golf while service was performed. Service was prompt, and performed as expected. Getting to enjoy this place! Dave G More