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Jay Wolfe Toyota of West County
Ballwin, MO
4,064 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,064 reviews
August 04, 2018
Service on my car was great... car wash wash terrible Hi, Daniel Ruckman was off on my day so another tech took my service. The service on my car was perfect as it always has been. The car wash I have t Hi, Daniel Ruckman was off on my day so another tech took my service. The service on my car was perfect as it always has been. The car wash I have to rate as a 1 out of 5. All my windows and mirrors and the body of my car all had water spots all over the entire car. I was not happy with that. I'll pass on the free wash next time around. Thanks, Marty Sauer More
by marty
Employees Worked With
Brandon Pocost
August 04, 2018
Another “satisfying” trip to Wolfe Service Department It’s hard to classify any trip to a dealer service department as satisfying ... but the fact that I’ve been returning to Wolfe since 2006 must mean th It’s hard to classify any trip to a dealer service department as satisfying ... but the fact that I’ve been returning to Wolfe since 2006 must mean they are doing something right. My wife and I have built up confidence and satisfaction over the years with the knowledgeable and friendly staff. You always pay a premium price for dealer service but Wolfe provides premium service. More
by OldGuyMO
Employees Worked With
Daniel Ruckman
August 03, 2018
Everything Perfect As usual, this appointment was quick and efficient with no complaints. If every service department were like this, there would be only positive review As usual, this appointment was quick and efficient with no complaints. If every service department were like this, there would be only positive reviews. Even the work areas are spotless. More
by sfk262
Employees Worked With
Kyle
August 02, 2018
Great experience. Everything went fine. car was taken immediately. Since I had a lot of work to be done, my friend and took advantage of the hospitality room. it was g Everything went fine. car was taken immediately. Since I had a lot of work to be done, my friend and took advantage of the hospitality room. it was great. The whole experience was wonderful. Since I had just gotten out of the hospital, Pam in service brought all paper for to me so I wouldn't have to walk any. further than necessary. Same with the ladies in the hospitality room. More
by pat
Employees Worked With
Pamela Oakes
July 31, 2018
Used car customer Everyone at the dealership were friendly and professional. I looked at several different Camrys and Maurice was very patient and helpful when I was w Everyone at the dealership were friendly and professional. I looked at several different Camrys and Maurice was very patient and helpful when I was weighing out the options, price and how it fit into my budget. I received a water and snacks and the atmosphere in the waiting room was friendly and warm. More
by JAr
Employees Worked With
Maurice Bembry, Bill Stringer
July 31, 2018
So thankful for Jay Wolfe's quick service I started the day sitting in a parking lot for 4 hours waiting for a tow or a jump from road service for my dead Prius battery. With a photo appointm I started the day sitting in a parking lot for 4 hours waiting for a tow or a jump from road service for my dead Prius battery. With a photo appointment with grandkids at 4:30 PM, I was very anxious when I finally arrived at Jay Wolfe for a new battery at 3 PM. I explained the problem to Bill Bennett, my service guy, and he passed it along and I was out with a new battery by 4 PM and making the photo shoot. Thanks to Bill for recognizing my stress and reaching out to the great service dept. More
by puce1959
Employees Worked With
Bill Bennett
July 30, 2018
Nice service Came in for 30000miles service and oil change. My service advisor William Bennett did wonderful job to help me out. Answered all my questions and fix Came in for 30000miles service and oil change. My service advisor William Bennett did wonderful job to help me out. Answered all my questions and fix all the concerns More
by Jake li
Employees Worked With
William bennett, Bill Bennett
July 28, 2018
Great experience Jay Wolfe is a great dealership to buy from. Loved Joe and Omar. I got a great price on an amazing vehicle and I’m very happy with it. Jay Wolfe is a great dealership to buy from. Loved Joe and Omar. I got a great price on an amazing vehicle and I’m very happy with it. More
by Meghany28
Employees Worked With
Joe Fuson
July 27, 2018
Great service Mark Pardee was extremely professional, polite, and helpful. Would definitely buy a car from Mark again. He knew exactly when to check on us and when Mark Pardee was extremely professional, polite, and helpful. Would definitely buy a car from Mark again. He knew exactly when to check on us and when to give us space to consider our options. More
by Travis
Employees Worked With
Mark Pardee
July 27, 2018
Very good service and I am 100% satisfied Very friendly Very informative about the Maintanince requirement for my car I left very happy with the work that was done Tom was very profession Very friendly Very informative about the Maintanince requirement for my car I left very happy with the work that was done Tom was very professional More
by Jamal.hafidh@ Gmail.com
Employees Worked With
Tom in service
