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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

February 28, 2021

Excellent salesperson Karim was terrific to work with. Very pleased with the car I bought and the service I received. I can and will recommend Jay Wolfe to friends! More

by Barb B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Theis, Karim Aly
Mar 02, 2021 -

Jay Wolfe Toyota of West County responded

Barb, We appreciate your review and your business! We’re delighted to hear that Karim was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. Please let us know if we can be of service again - we’re here for you!

February 27, 2021

My appointment for service was on time. The service department was professional and helpful. The work was done in a timely manner. I hope they get their car wash fixed. More

by doc
Recommend Dealer
Yes
Employees Worked With
I am not sure who helped me.
Feb 28, 2021 -

Jay Wolfe Toyota of West County responded

Doc, Thank you for taking the time to write your review! We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you.

February 25, 2021

We just moved here from Texas and everyone was very helpful to set us up for service of our tundra and sequoia. The staff was experienced and honest. Thank you to Kevin for all of your assistance. More

by Heather_gunter2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Feb 26, 2021 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your feedback about your experience with the service for your Tundra and Sequoia! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

February 24, 2021

Mark P. Went above and beyond to take care of us. He tried to make sure that we have best deal and that we’re highly satisfied with the service. Thank you Mark. More

by Pauline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pardee
Feb 25, 2021 -

Jay Wolfe Toyota of West County responded

Pauline, We appreciate your review and your business! We’re delighted to hear that Mark was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers spa-grade massage chairs, a kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

February 24, 2021

Service Dept: Vehicle was taken in on time, work finished within the time promised, everything was accomplished as promised. Service Dept is always tops, as expected. More

by brummbear2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Mormino
Feb 25, 2021 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your feedback about our Service Department! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

February 23, 2021

excellent service always, smooth processing and the staff was very helpfully, they have a great system start when you enter till to finish your car More

by basim.bitar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mat Steurer, Mark Hurt, April Certain, Bill Bennett, Pamela Oakes, Kevin Kettinger, Daniel Ruckman
Feb 24, 2021 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you.

February 23, 2021

Wolfe service is always top notch. They went out of their way to find a replacement battery for my hybrid Camry and installed it promptly after my battery died in my garage. I had it jump started and More

by Camry lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Feb 24, 2021 -

Jay Wolfe Toyota of West County responded

Hi there, We appreciate your review and your business! We’re delighted to hear that our team was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

February 23, 2021

I appreciate Mark P. For staying and taking care of us. That’s saying a lot about him as a sales person. He is supposed to leave @5pm. But indeed up staying till past 8pm. Making sure that we are satisfied More

by Pauline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pardee
Feb 24, 2021 -

Jay Wolfe Toyota of West County responded

Pauline, Thank you for sharing your feedback about Mark's dedication and care of your experience! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

February 21, 2021

Gary was very approachable and not pushy, which is exactly what I was worried about when buying a car. Billy was also great and was very friendly and helpful with financing. More

by emily2599
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Morton, Gary Panus
Feb 22, 2021 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to write your review for Gary and Billy at Jay Wolfe Toyota of West County! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. Congratulations on your car, Emily!

February 20, 2021

The service work was affordable and quickly done. My service specialist was friendly and helpful. I enjoyed the quiet work space in the waiting area. I was grateful to get in and out quickly. Thank you, More

by Happy Tee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Feb 21, 2021 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your feedback about your service visit! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

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