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Jay Wolfe Toyota of West County

Ballwin, MO

4.6
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

August 11, 2018

Pleasant Experience The two-hour drive was well worth it. David, our sales associate, was pleasant, knew his stuff, got his message across without pressuring us and was More

by Claire Marie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David (DJ) Morse, Emily Lewellen
Aug 12, 2018 -

Jay Wolfe Toyota of West County responded

We appreciate you taking the time to share your experience, Claire! Here, we guarantee an experience like no other. From our highly knowledgeable and friendly staff to our complementary bistro, we make our customers' satisfaction our top priority. We are glad to know that David was very accommodating and never pressured you into anything you did not want. We are here for you and we invite you back to enjoy all we have to offer!

August 11, 2018

New car buy Maurice Bembry was knowledgeable and helpful and not pushy. He patiently answered questions and went over new car features. Omar explained options wel More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Elsoueissi, Maurice Bembry, Mike Bozzi
Aug 12, 2018 -

Jay Wolfe Toyota of West County responded

Hi Nancy, thank you for sharing your feedback about our team. We're delighted that you enjoyed your one-of-a-kind experience with us. Your satisfaction is our top priority, and it's great to know that we have earned your trust. We look forward to your next visit.

August 11, 2018

Repeat Customer I have been using Jay Wolfe for a while and have developed a partnership with Brian Pocost. He keeps me informed on what to plan for in the future. I More

by dianek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Mat Steurer, Pamela Oakes
Aug 12, 2018 -

Jay Wolfe Toyota of West County responded

Diane, We are thrilled to learn that you have been enjoying the experience like no other that you receive from us! It's great to know that Brian keeps you informed during your visits. We couldn't be # 1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers! We are glad to hear that you enjoy our complimentary Bistro that serves breakfast, lunch, and dinner and we invite you back!

August 10, 2018

Great I give it a perfect rating because they are always very helpful. I don’t feel like I’m being taken advantage of. The service center workers are always More

by Alisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Pocost
Aug 12, 2018 -

Jay Wolfe Toyota of West County responded

Hi Alisha, Thank you so much for taking the time to post a review! Your satisfaction is our top priority, and it's great to know that we have always been very helpful and that the service center workers are always very kind and knowledgeable. We look forward to serving you again in the future.

August 08, 2018

Major Engine work On a routine maintenance oil change, the technician discovered two major issues for repair, although the extended warranty covered the costs, the staf More

by sequoia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Dickherber, Pamela Oakes
Aug 09, 2018 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your experience with our Service Team! We are glad to see you had an experience like no other and we invite you back anytime. Please let us know if we can help you any further, we're always happy to be of help!

August 08, 2018

Pleasant experience Jacques and Mike are friendly and have a great sense of humor. They are relaxed about the process and don’t make you feel like you need to make rash d More

by cbpeterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wania, Jacques A Hughes II
Aug 09, 2018 -

Jay Wolfe Toyota of West County responded

Hello, We are happy to learn that you enjoyed your recent experience with us! We take pride in making sure our customers are our priority, which is why we have been number one in sales for three years in a row. We invite you back to experience our complimentary Bistro that serves breakfast, lunch, and dinner!

August 07, 2018

Every visit is the same - Great Service I've been to other dealerships in the area. None have even come close to matching the service I receive at Jay Wolfe. I also greatly appreciate the fa More

by LWF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fischer
Aug 08, 2018 -

Jay Wolfe Toyota of West County responded

Hi Lane, I'm glad to know that you enjoyed your visit with us and we were able to provide you with an experience like no other. We value your business and thank you for your positive review! We look forward to seeing you again soon and invite you to our complementary Bistro that serves breakfast, lunch, and dinner.

August 07, 2018

10,000 mile service Appointment was on time, Kevin is always fantastic to work with, and my shuttle driver was extremely nice and friendly. Great overall experience as a More

by Lauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle driver, I didn’t catch his name., Kevin Kettinger
Aug 08, 2018 -

Jay Wolfe Toyota of West County responded

Lauren, thank you for sharing your five-star review! We are thrilled to hear that you had an exceptional experience with our entire team. We are always here for you if you have any further questions or needs and invite you back soon!

August 05, 2018

Excellent service Pam took good care of us and she was very friendly and helpful. The service was completed as scheduled and the loaner car proved to be helpful More

by bobg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pardee, Pamela Oakes
Aug 06, 2018 -

Jay Wolfe Toyota of West County responded

Hello Bob, We are happy to know that you had a 5-star experience with us during your recent visit. We couldn't be # 1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers! Thank you for your review and we look forward to seeing you again soon.

August 05, 2018

Fast efficient service No surprises, no delays, no hassles. Car wash was iffy; spots all over mirrors and some windows. Might have to skip that 'perk' next time around. More

by JCB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mitchell
Aug 06, 2018 -

Jay Wolfe Toyota of West County responded

Hi JCB, Thank you for taking the time to leave us your feedback! We are glad to know that you were provided with fast efficient service. We take pride in making sure our customers are our priority, which is why we have been number one in sales for three years in a row. We hope that you will continue to visit us in the future!

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