Jay Wolfe Toyota of West County
Ballwin, MO
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Pleasant Experience The two-hour drive was well worth it. David, our sales associate, was pleasant, knew his stuff, got his message across without pressuring us and was The two-hour drive was well worth it. David, our sales associate, was pleasant, knew his stuff, got his message across without pressuring us and was very accommodating even though our purchase was a Costco one. I don't know how this affected his commission, but it didn't matter. The dealership is beautiful and the free meals were a nice added bonus. The financing portion of the sale didn't take too long, although the usual paperwork was there. Great place! More
New car buy Maurice Bembry was knowledgeable and helpful and not pushy. He patiently answered questions and went over new car features. Omar explained options wel Maurice Bembry was knowledgeable and helpful and not pushy. He patiently answered questions and went over new car features. Omar explained options well and got paperwork to us quickly. Thank you! More
Repeat Customer I have been using Jay Wolfe for a while and have developed a partnership with Brian Pocost. He keeps me informed on what to plan for in the future. I I have been using Jay Wolfe for a while and have developed a partnership with Brian Pocost. He keeps me informed on what to plan for in the future. I appreciate that. He also keeps me informed as to how long it will take for my service. The cafe is a nice place to wait and the staff is helpful and friendly. More
Great I give it a perfect rating because they are always very helpful. I don’t feel like I’m being taken advantage of. The service center workers are always I give it a perfect rating because they are always very helpful. I don’t feel like I’m being taken advantage of. The service center workers are always very kind and explain things well. More
Major Engine work On a routine maintenance oil change, the technician discovered two major issues for repair, although the extended warranty covered the costs, the staf On a routine maintenance oil change, the technician discovered two major issues for repair, although the extended warranty covered the costs, the staff was very helpful in getting the work done in a very timely manner. More
Pleasant experience Jacques and Mike are friendly and have a great sense of humor. They are relaxed about the process and don’t make you feel like you need to make rash d Jacques and Mike are friendly and have a great sense of humor. They are relaxed about the process and don’t make you feel like you need to make rash decisions or accept features you don’t need. 10/10 would recommend. More
Every visit is the same - Great Service I've been to other dealerships in the area. None have even come close to matching the service I receive at Jay Wolfe. I also greatly appreciate the fa I've been to other dealerships in the area. None have even come close to matching the service I receive at Jay Wolfe. I also greatly appreciate the fact that they are consistent in this great service. David was very pleasant to work with and explained the multi-point inspection very well. More
10,000 mile service Appointment was on time, Kevin is always fantastic to work with, and my shuttle driver was extremely nice and friendly. Great overall experience as a Appointment was on time, Kevin is always fantastic to work with, and my shuttle driver was extremely nice and friendly. Great overall experience as always! More
Excellent service Pam took good care of us and she was very friendly and helpful. The service was completed as scheduled and the loaner car proved to be helpful Pam took good care of us and she was very friendly and helpful. The service was completed as scheduled and the loaner car proved to be helpful Thank you More
Fast efficient service No surprises, no delays, no hassles. Car wash was iffy; spots all over mirrors and some windows. Might have to skip that 'perk' next time around. No surprises, no delays, no hassles. Car wash was iffy; spots all over mirrors and some windows. Might have to skip that 'perk' next time around. More