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Jay Wolfe Toyota of West County

Ballwin, MO

4.6
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

August 16, 2018

New car Robert was kind and helpful making sure we had the right vehicle and all the specs we wanted. Jason made sure the sale was easy and had a great person More

by ToyotaGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Schulz, Jason Theis
August 15, 2018

Customer oriented Sales person was very knowledgeable and courteous. Answers all questions thoroughly. Never felt any pressure. Finance manager thoroughly explained t More

by MM64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Stringer, Brad Gilbert
August 14, 2018

Fast, Professional, Courteous Since I bought my car from Jay Wolfe, I have had the pleasure of having Kevin as my service provider twice. He has made the process painless, he is ef More

by Wil Mowrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
August 13, 2018

The coolest place to be to get your vehicle serviced !!! I recommend this place for any Toyota car owner for their car service because their representatives are knowledgeable and courteous. The ambiance of o More

by Madhav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Aug 15, 2018 -

Jay Wolfe Toyota of West County responded

Madhav, Thank you so much for taking the time to share your fantastic experience. It is so great to hear you enjoy working with our Service Team and we are pleased to know you enjoy using our massage chairs. We take pride in making sure our customers are our priority, which is why we have been number one in sales for three years in a row. We invite you to come back and see us anytime.

August 13, 2018

Excellent service for my first 5000 mile checkup I appreciated the promptness and care that I received when bringing in my vehicle for appointment. I look forward to the 10,000 mile service. More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Aug 14, 2018 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time and sharing your experience with us, Kathy! Our customers are #1 and your satisfaction is our top priority. That is why we are happy to know our team has provided you with excellent service. We are looking forward to your next visit!

August 13, 2018

Brandy is a Rock Star! Wow, this was my first visit to the service department here and I can't say enough great things about Brandy. I had an issue with my wheels and tire t More

by Jeepguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy in service
August 12, 2018

Great sales and financing experience It was easy to tell that customer service is a priority at this dealership. David (DJ) Morse, the salesperson was very helpful and informative and fou More

by BekahMRigby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Elsoueissi, David (DJ) Morse
Aug 13, 2018 -

Jay Wolfe Toyota of West County responded

Hi Bekah, Thank you for sharing your experience with us! Congratulations on your first car and let us know if you have any questions about the features. We are only one call away and more than happy to be of help. Welcome to the family and we invite you back anytime!

August 12, 2018

Truly above expectations The dealership is spotless and customer service impeccable. The staff was very knowledgeable and pleasant. We didn’t feel pressured to buy, but we we More

by Toyota believer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Diebold, Brad Gilbert, Chelsea Blaylock
Aug 13, 2018 -

Jay Wolfe Toyota of West County responded

Hello there, Wow! It sounds like you had a quality experience with Brad and our team! We take pride in making sure our customers are our priority, which is why we have been number one in sales for three years in a row. Congratulations on your new Corolla SE! It was truly a pleasure working with you. Let us know if there is anything else we can do. We are here for you! We look forward to seeing you again soon.

August 12, 2018

GREAT CAR BUYING EXPERIENCE My family and I had a great buying experience purchasing our 2018 Highlander. We were helped by the general manager down to the salesperson and not o More

by RICHIE SIEGEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RON GREER, Maurice Bembry, Johnnie Andrawos
Aug 13, 2018 -

Jay Wolfe Toyota of West County responded

Hi Richie, Thank you so much for sharing your great review! We are happy to learn our team provided you with an experience like no other. Our customers are our top priority and we want to make sure we take great care of them. We invite you back anytime you need help!

August 11, 2018

1st time @ J. Wolfe. Time spent waiting was somehow relaxing Everything went smoothly. Was the dinged front windshield repaired? Time will tell. I was surprised that I had to travel to get a "dinged" window f More

by Adrian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Aug 12, 2018 -

Jay Wolfe Toyota of West County responded

Hi Adrian, thank you for the five-star review. We're glad that you had a great experience with Pamela. We invite you back anytime if we can assist you with anything else. Your satisfaction is our top priority, and we are always here to help you.

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