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Jay Wolfe Toyota of West County

Ballwin, MO

4.6
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

September 08, 2018

Great leasing experience The lease process was easy and straightforward. I priced the identical vehicle at two other dealerships, and Toyota of West County came in substantial More

by Rivertales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
Sep 09, 2018 -

Jay Wolfe Toyota of West County responded

Thank you so much for sharing your five-star experience with us! Our customers are our #1 priority, and it's great to know that you enjoyed working with us. Our friendly and knowledgeable staff were happy to assist you. Please reach out to us if we can do anything else for you.

September 04, 2018

Heidi was great My visit was to pickup my new Corrola. Heidi took the time to make sure I knew where all the buttons were. She wanted to make me feel safe while lear More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi Sales, Mike Bozzi, Mike Wania, Patrick Moore, Megan McDonough
Sep 05, 2018 -

Jay Wolfe Toyota of West County responded

Chris, Thank you for sharing your experience working with Heidi to learn about your new Corolla. Congratulations on your purchase! We have been the DealerRater of the year winner for 2014, 2015, 2016, and 2017 and we're delighted to see she provided you an experience like no other. We welcome you back!

September 04, 2018

Great experience My wife and I had a great experience when purchasing are Volkswagen Routan from Maurice!! By far the best salesman we've ever had!! Thanks again for e More

by Gdaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry, Mike Bozzi
Sep 05, 2018 -

Jay Wolfe Toyota of West County responded

Hello and thank you for taking the time to share your positive review! Congratulations to you and your wife on your recent purchase! Your satisfaction is always our top priority, and we are so glad to learn that Maurice offered you a phenomenal experience. We invite you both back whenever you need anything else!

September 03, 2018

Absolutely amazing There is no question in my mind that I will not only be returning to jay Wolfe Toyota for my next purchase but recommending anyone and everyone I can More

by Nolltron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry, Bill Stringer
Sep 04, 2018 -

Jay Wolfe Toyota of West County responded

Hi, We appreciate your feedback and we are happy to know that you enjoyed working with us and found our staff to be professional and accommodating! We take pride in making sure our customers are our priority, which is why we have been number one in sales for three years in a row. We look forward to your future visit!

September 03, 2018

VERY BAD not good ...no proper treating customers and doesnt try to understand their issues and they will let customers know whatever they know without trying More

by sport85755
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Hurt, Kevin Kettinger, Daniel Ruckman
Sep 19, 2018 -

Jay Wolfe Toyota of West County responded

Thank you for your feedback and for taking the time to write your review. At Jay Wolfe Toyota of West County, we work diligently each and every day to treat every customer with dignity and respect. We take pride in making sure our customers are our priority and that is why we have been number one in sales for three years in a row. I would very much like to address your concerns and walk through them with you. Unfortunately, due to the fact that we do not have your full name or contact information, I am unable to access any of your account information or history. Please reach out to me at your earliest convenience as we do care very much about your experience and truly value your business!

September 02, 2018

Exelent He’s been very kind nice and helpful he is exelend thanks him and Bill Stringer who is also exelent This is my5th car I’ve been buying from Toyota 2 More

by Beril66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pardee, Bill Stringer, Daniel Ruckman
Sep 03, 2018 -

Jay Wolfe Toyota of West County responded

Hello, We are very happy to learn that you have enjoyed all of your car buying experiences with us. We couldn't be number one in Toyota sales in St. Louis for 2015, 2016, and 2017 if we didn't take care of our customers. We value your business and thank you for your positive review.

September 02, 2018

Good Experience All went well. Repeat buyer. Will be back. Would love to see extra incentives for repeat buyers. Extras for new purchases should be cheaper done More

by JiggyJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar?, Mark Pardee
Sep 03, 2018 -

Jay Wolfe Toyota of West County responded

Hello, We are glad to learn that all went well during your car buying experience! We couldn't be DealerRater of the year winner for 2014, 2015, 2016, and 2017 if we didn't take care of our customers. We value your feedback and look forward to seeing you again!

September 02, 2018

Excellent Very pleasant buying experience with Heidi Hoffman. Heidi took her time and did not pressure me, and answered all my questions. I would recommend work More

by dnm2018Sienna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi Hoffman
Sep 03, 2018 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your outstanding shopping experience with Heidi. We are very delighted to see she exceeded your expectations. We take pride in making sure our customers are our priority, which is why we have been number one in sales for three years in a row. Thank you for the recommendation and we welcome you back!

September 01, 2018

Great experience Knowledgeable salesman, friendly and great customer service throughout the process. They did a great job detailing the car before I picked up the car More

by Carbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise, Maurice Bembry, Bill Stringer
Sep 02, 2018 -

Jay Wolfe Toyota of West County responded

Hello, We're so glad to see you had a great experience and appreciate your feedback about detailing your car. Our customers are #1 and deserve only the best. Please let us know if we can assist you again because we enjoy doing what we can do to help you.

September 01, 2018

very Pleased I find it hard to write out 25 words or more about having my oil changed and etc/ but t his is one thing I cn sy Pam does her job we More

by Janet R McArthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Sep 02, 2018 -

Jay Wolfe Toyota of West County responded

Janet, Thank you for going out of your way to share such great feedback about working with Pamela. Please know we greatly appreciate it and we are honored to have been the DealerRater of the year winner for 2014, 2015, 2016, and 2017. We're glad to see you are enjoying your Solara and invite you back for an experience like no other..

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