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Jay Wolfe Toyota of West County

Ballwin, MO

4.6
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

September 12, 2018

Always deoendabke Have done all my service here for the past 10 years or so. Quick friendly and honest service. They never try to up-sell me for stuff I don’t need and More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett, Amanda Bickel, Pamela Oakes
Sep 13, 2018 -

Jay Wolfe Toyota of West County responded

Anne, Thank you for working with us all these years to service your vehicle. We greatly appreciate your wonderful feedback and look forward to future visits. Please know we'll always be here for you!

September 12, 2018

Friendly and courteous Everyone is polite and helpful. The wait is minimal. Everyone seems to know my name, even at the snack counter. I appreciate the hospitality. Thank y More

by Toyrav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Sep 13, 2018 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing feedback about your service visit. We're so glad to see you had an experience like no other because that is the standard we strive for. We have been the DealerRater of the year winner for the past 4 years, and we welcome you back to enjoy our complementary Bistro that serves breakfast, lunch and dinner, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can assist you again.

September 12, 2018

Attentive customer service I received attentive customer service from every single staff member from the administrative staff to sales, parts, service, finance and even the bist More

by Maverick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bozzi, Theresa Somers
Sep 13, 2018 -

Jay Wolfe Toyota of West County responded

Maverick, Thank you for sharing! Our customers are #1 and we want to do what we can to help you. We've been number one in Toyota sales in St. Louis for 2015, 2016, and 2017! Please let us know if we can ever do anything else for you.

September 12, 2018

Excellent Service Pam went above and beyond. I had some questions for her, and she was happy to help and offer her advice. She took the time to make sure I understood More

by idratherbewithmydog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Sep 13, 2018 -

Jay Wolfe Toyota of West County responded

Hello, Thank your for sharing your stellar service experience working with Pamela. Our amazing staff has won business of the year award winner in West County for 2017. We welcome you back if we can assist you with any other inquiries!

September 12, 2018

New Lease The overall experience was very good and my salesman Joe was very helpful. The only problem in the whole process is, it takes too long for the transac More

by Jords1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Fuson
Sep 14, 2018 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your overall positive experience working with us for your new lease. At Jay Wolfe Toyota of West County, we take pride in creating a one of a kind experience like no other for our customers which can be shown through our multiple Presidents’ Awards. We are the #1 seller of new Toyotas and #1 in Service in St. Louis for the past four years. Please reach out to me at your convenience to discuss your concerns in detail because your satisfaction is most important to us. And as always, we invite you back to Jay’s Bistro where we serve complimentary breakfast, lunch, and dinner to all of our customers! I look forward to hearing from you soon! Sincerely, Amanda Bickel Public Relations Manager 636.207.3969

September 12, 2018

Great experience I just bought a 2017 Corolla from Jay Wolfe, truly a nice experience. Big thing for me...sales rep Gary didn't waste my time. He did exactly what he t More

by reagan5811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wania, Gary Panus
Sep 13, 2018 -

Jay Wolfe Toyota of West County responded

Reagan, Congratulations on your new Corolla! We're so glad to see Gary assisted you in a timely manner. Thank you for your outstanding feedback! We appreciate it as it really validates our standing as the DealerRater of the year winner for 2014, 2015, 2016, and 2017. Please let us know if we can ever do anything else for you. We welcome you back.

September 11, 2018

Great Service Pam Oakes does a great job of taking care of me and my car. I appreciate her attention to the details and having me taken care of. I appreciate the More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes, Olivia Wood
Sep 12, 2018 -

Jay Wolfe Toyota of West County responded

Pat, Thank you for sharing your outstanding service experience with Pamela and our team! We're here to support you just like how we are proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate you too! Please let us know if we can take care of anything else for you.

September 11, 2018

First Time Buying at Wolfe Toyota - Great Experience We visited several Toyota dealers and ended up buying our Prius from Maurice at Wolfe Toyota. They were great on all fronts. As a previous Prius own More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar (business), Maurice Bembry, Mike Bozzi
Sep 12, 2018 -

Jay Wolfe Toyota of West County responded

Tom, Congratulations on your Prius! We're so glad to see Maurice was able to address all your inquiries and assist you well during your shopping experience. Thank you so much for your review and recommendations. We've been the DealerRater of the year winner for the past four years and hope to continue the trend. Please let us know if we can help you again.

September 11, 2018

Service of Auto The service was completed in a timely manor. So far so good. I do not want to type any more words to complete the task More

by toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Sep 12, 2018 -

Jay Wolfe Toyota of West County responded

Hello, We are happy to learn that your service experience with us was completed in a timely manner. We thank you for taking the time to leave a positive review for us. Our customers are #1 and we invite you back to experience our complimentary Bistro that serves breakfast, lunch, and dinner. We hope to see you again!

September 10, 2018

Five Star Service Provider. Brandy was very pleasant and knowlegeable. Besides getting the nessecary work done in a timely manner, Brandy also pointed out that there was a few s More

by Harrison
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Sep 10, 2018 -

Jay Wolfe Toyota of West County responded

Thank you so much for taking the time to recognize Brandy! Your satisfaction is our top priority, and it's truly our pleasure to go above and beyond to ensure you're happy. We are always focused on what we can do for you. We appreciate your feedback, and we look forward to serving you again in the future.

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