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Jay Wolfe Toyota of West County
Ballwin, MO
4,064 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,064 reviews
September 20, 2018
Brandy is the best Brandy does a great job in keeping you in the loop when your car is being serviced. She is vEry knowledgeable and easy to work with. Brandy does a great job in keeping you in the loop when your car is being serviced. She is vEry knowledgeable and easy to work with. More
by A LOT OF BUMPER STICKERS
Employees Worked With
Brandy Wise
September 18, 2018
Took twice the time it should have The associate that I worked with on Monday was very pleasant and kind, but I've been here for service before and it usually takes about an hour or an The associate that I worked with on Monday was very pleasant and kind, but I've been here for service before and it usually takes about an hour or an hour and a half for an oil change and a tire rotation. I was there for 3 hours on Monday and missed a lot of work. I told the employee that I was going to be really late for work and he apologized but that was it. It would have been nice if some other effort was made to accommodate me for time lost. A discount on my service, or anything. But nothing was attempted. Also, your car wash was broken that day, which I understand. But when I went to pick up my car, someone had written something on my windshield in paint and I couldn't get it off. I had to go back inside the service center and ask someone to clean off my windshield before I could leave and finally go to work. I was very irritated, to say the least. My windshield should have at least been cleaned off before giving my car back to me. Usually I have great experiences in your service center but not on Monday. More
by nwalsh
Employees Worked With
Kyle?
September 16, 2018
Team Auto I love how Brandy educated me on my service for that day.. Going over my battery corrosion.. Letting me know what’s the next step that my car need.. I love how Brandy educated me on my service for that day.. Going over my battery corrosion.. Letting me know what’s the next step that my car need.. overall great visit! More
by Glover
Employees Worked With
Brandy
September 16, 2018
Great service I usually like to wait while my car is serviced. Jay Wolfe maintains an excellent waiting area. It has comfortable seats, wifi, bistro bar. It's almos I usually like to wait while my car is serviced. Jay Wolfe maintains an excellent waiting area. It has comfortable seats, wifi, bistro bar. It's almost like being a part of an exclusive club. That actual servicing of the car goes smootly. If there are problems, they let you know right away and are prepared to discuss the alternatives. Given that I never _want_ to go through the hassle of getting my car serviced, the people at Jay Wolfe make the experience as painless as possible. More
by Dan
Employees Worked With
Mark Hurt
September 15, 2018
Had a great car buying experience We just had a great car buying experience at Jay Wolfe. No complaints. I drove several cars and was allowed to drive them by myself without a sales We just had a great car buying experience at Jay Wolfe. No complaints. I drove several cars and was allowed to drive them by myself without a sales person in the car. We ended up making a purchase last night with Jay Wolfe! Mike Nazemi was our sales rep and was communicative and helpful. More
by arkansasboy2032
Employees Worked With
Mike Wania, Mike Nazemi
September 14, 2018
2018 4Runner Jay Wolfe Toyota in Saint Louis was great to work with. They gave us a good price, the dealership staff is friendly and they have nice amenities (beve Jay Wolfe Toyota in Saint Louis was great to work with. They gave us a good price, the dealership staff is friendly and they have nice amenities (beverages, food, massage chairs). More
by Stl4runner2018
Employees Worked With
Ron, Mike Bozzi, Patrick Moore, Theresa Somers
September 14, 2018
every thing went well I made the appointment the day before when I arrive I was immediately brought to Pam Oakes, my services was on time allowed everything was done very I made the appointment the day before when I arrive I was immediately brought to Pam Oakes, my services was on time allowed everything was done very professional. Very Happy Milio More
by MilioB
Employees Worked With
Pamela Oakes
September 14, 2018
5000 Mile Service Oil/Filter Change, serpentine belt replacement, battery replacement, wiper blade replacement, and fuel system cleaning. Service was done while I wait Oil/Filter Change, serpentine belt replacement, battery replacement, wiper blade replacement, and fuel system cleaning. Service was done while I waited. Service was done to my satisfaction. Everyone at Jay Wolfe is friendly. More
by hbsandberg@charter.net
Employees Worked With
Mark Hurt
September 14, 2018
15000 mile aervice I brought my vehicle in for the routine 15,000 mile service and all went as expected. It also required a alignment and wheel balancing which I had do I brought my vehicle in for the routine 15,000 mile service and all went as expected. It also required a alignment and wheel balancing which I had done at my expense. More
by thozzman
Employees Worked With
Kevin Kettinger
September 13, 2018
Professional yet personable Theresa was a pleasure to work with. She was helpful, patient, and very knowledgeable. I especially liked her down to earth approach. I would gladly Theresa was a pleasure to work with. She was helpful, patient, and very knowledgeable. I especially liked her down to earth approach. I would gladly work with her again. My family and I LOVE Toyota’s! My husband drives a 1997 Camry. It has 0ver 280,000 miles. More
by Michelle
Employees Worked With
Theresa Somers
