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Jay Wolfe Toyota of West County

Ballwin, MO

4.6
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

October 04, 2018

Satisfactory service overall Kevin was very helpful with my first car service. It was very quick and prompt. He had my next service scheduled as well which is very foresighted. More

by Royamz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Oct 05, 2018 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for the review and we are glad to see that Kevin gave you such a pleasant experience. We are here for you anytime and we wish you the best.

October 03, 2018

Great & efficient service! I went to Jay Wolfe Toyota for repair of two recalls involving my car. Called that morning and got in for service @ 1pm that day. Pam, my advisor, sa More

by andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Oct 04, 2018 -

Jay Wolfe Toyota of West County responded

Hello there, Thank you for the wonderful rating. It makes us happy to see that you had an excellent customer experience. We are always here for you, Andrew, and welcome you back anytime.

October 02, 2018

Professional, friendly and informed My salesperson was very helpful, friendly and informed. Made the shopping process fun. My trade received an adequate appraisal. Would go there again a More

by Marty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Stringer, Billy Morton
Oct 03, 2018 -

Jay Wolfe Toyota of West County responded

Hi Marty, we appreciate that you would take the time to post a review about your experience with us. Thank you for the five stars! We take pride in making sure our customers are our priority, which is why we have been number one in sales for three years in a row. Please let us know if we can assist you with anything else. We are always here for you.

October 02, 2018

Excellent Customer Care Maurice was exceptional and a very patient man! Very personable. Bill was excellent as well, and made financing the new vehicle a breeze. Jay Wolfe is More

by mhuynh0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry, Bill Stringer
Oct 03, 2018 -

Jay Wolfe Toyota of West County responded

We're pleased to have earned your recommendation! We pride ourselves on offering a one-of-a-kind experience which includes exceptional service from our friendly and knowledgeable team. Thank you for taking the time to post a review. Please let us know if we can help you with anything else in the future. We're always happy to help you with your vehicle needs.

October 02, 2018

Top Notch Professional and friendly staff, great service and great facilities. What else could you want? I’ve purchased 2 vehicles from Jay Wolfe; I’m sure I’ More

by Samma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Oct 03, 2018 -

Jay Wolfe Toyota of West County responded

Hi Samma, we're pleased to have earned your business. Our customers are our top priority which is why we have been # 1 in St. Louis for new cars in 2015 and 2016. Thank you for the five-star review! We look forward to serving you for many more years to come.

October 02, 2018

Fantastic Customer Care Tom was knowledgeable, reviewed previous services and explained in detail the work to be done, so that I was comfortable.. He took excellent care of More

by Pi314159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Mitchell
Oct 03, 2018 -

Jay Wolfe Toyota of West County responded

Hello and thank you for sharing your five-star review with us! We take pride in making sure our customers are our top priority, and are pleased to hear that Tom made a positive impact on your recent visit. It was our pleasure to serve you, and we invite you back any time!

October 02, 2018

SLOOOOWWW Usually we have a good experience, but the care was quite slow on the last visit. Tom, while quite nice, took a long time and I was very late for wor More

by Kristin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom, Pamela Oakes
Oct 05, 2018 -

Jay Wolfe Toyota of West County responded

Kristin, Thank you for your feedback and for taking the time to post your review. At Jay Wolfe Toyota of West County, we take pride in creating a one of a kind experience like no other for our customers which can be shown through our multiple Presidents’ Awards. I would very much like to address your concerns and walk through them with you. Unfortunately, due to the fact that we do not have your full name or contact information, I am unable to access any of your account information or history to contact you. We take pride in making sure our customers are our top priority so please do not hesitate to reach out to me at your convenience to discuss your concerns regarding the speed of services in detail because your satisfaction is most important to us. And as always, we invite you back to Jay’s Bistro where we serve complimentary breakfast, lunch, and dinner to all of our customers! I look forward to hearing from you soon! Sincerely, Amanda Bickel Public Relations Manager 636.207.3969

October 01, 2018

Satisfied Customer Maurice was friendly, knowledgeable and courteous. A friend referred me to Jay Wolfe Toyota and I will definitely refer people I know- and tell them More

by Klbsole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry
Oct 02, 2018 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for taking the time to share your wonderful experience and satisfaction with working with Maurice. We definitely appreciate your referrals as it helps us maintain our status as the number one in Toyota sales in St. Louis for 2015, 2016, and 2017! Our customers are #1 and we will always be here for you.

September 30, 2018

25000 service Good! Easy & free is always a plus. Friendly service staff. Done on time agreed upon. They called when completed. Nice car wash & interior cleaning. More

by Kimj Hartung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
September 27, 2018

Knowledgeable experienced service representative I came in for my 15k mile servicing, Brandon was very knowledgeable and already had a plan in place when I arrived there about what the car needed. Th More

by Chrismpohle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic
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