Jay Wolfe Toyota of West County
Ballwin, MO
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Satisfactory service overall Kevin was very helpful with my first car service. It was very quick and prompt. He had my next service scheduled as well which is very foresighted. Kevin was very helpful with my first car service. It was very quick and prompt. He had my next service scheduled as well which is very foresighted. More
Great & efficient service! I went to Jay Wolfe Toyota for repair of two recalls involving my car. Called that morning and got in for service @ 1pm that day. Pam, my advisor, sa I went to Jay Wolfe Toyota for repair of two recalls involving my car. Called that morning and got in for service @ 1pm that day. Pam, my advisor, said it would be 2 hrs, so I had a comfortable 2 hrs in their well-provided service lounge, Starbucks coffee, snacks, wifi, etc. Easiest 2 hrs I've spent at a dealership! More
Professional, friendly and informed My salesperson was very helpful, friendly and informed. Made the shopping process fun. My trade received an adequate appraisal. Would go there again a My salesperson was very helpful, friendly and informed. Made the shopping process fun. My trade received an adequate appraisal. Would go there again and recommend to others. More
Excellent Customer Care Maurice was exceptional and a very patient man! Very personable. Bill was excellent as well, and made financing the new vehicle a breeze. Jay Wolfe is Maurice was exceptional and a very patient man! Very personable. Bill was excellent as well, and made financing the new vehicle a breeze. Jay Wolfe is very welcoming. Highly recommend. More
Top Notch Professional and friendly staff, great service and great facilities. What else could you want? I’ve purchased 2 vehicles from Jay Wolfe; I’m sure I’ Professional and friendly staff, great service and great facilities. What else could you want? I’ve purchased 2 vehicles from Jay Wolfe; I’m sure I’ll be back for more. More
Fantastic Customer Care Tom was knowledgeable, reviewed previous services and explained in detail the work to be done, so that I was comfortable.. He took excellent care of Tom was knowledgeable, reviewed previous services and explained in detail the work to be done, so that I was comfortable.. He took excellent care of me. Our vehicle was vacuumed, a first! I will definitely return. More
SLOOOOWWW Usually we have a good experience, but the care was quite slow on the last visit. Tom, while quite nice, took a long time and I was very late for wor Usually we have a good experience, but the care was quite slow on the last visit. Tom, while quite nice, took a long time and I was very late for work. The shuttle was no where to be seen and a porter had to drive us, which was nice of him to do. People at other kiosks came and went and I was still standing there waiting to be sold more services than I came to acquire. It was a simple oil change and emissions inspection with the regular all over check up and tire rotation, but it took so long! I was in more of a hurry but he didn't seem to understand that as much as I wish he had. He is SUPER nice though. Just needs to read a situation a bit better. Overall, not bad experience, just took a while. On a great note, Brandy was VERY nice on the phone when I called! Pamela is always really nice when I come in too. More
Satisfied Customer Maurice was friendly, knowledgeable and courteous. A friend referred me to Jay Wolfe Toyota and I will definitely refer people I know- and tell them Maurice was friendly, knowledgeable and courteous. A friend referred me to Jay Wolfe Toyota and I will definitely refer people I know- and tell them to ask for Maurice. More
25000 service Good! Easy & free is always a plus. Friendly service staff. Done on time agreed upon. They called when completed. Nice car wash & interior cleaning. Good! Easy & free is always a plus. Friendly service staff. Done on time agreed upon. They called when completed. Nice car wash & interior cleaning. Thanks! More
Knowledgeable experienced service representative I came in for my 15k mile servicing, Brandon was very knowledgeable and already had a plan in place when I arrived there about what the car needed. Th I came in for my 15k mile servicing, Brandon was very knowledgeable and already had a plan in place when I arrived there about what the car needed. The service was very fast and friendly. This is my second time coming to Brandon when my car needed work done on it., I will be a returning customer. More