Jay Wolfe Toyota of West County
Ballwin, MO
Filter Reviews by Keyword
By Type
Showing 4,064 reviews
Good experience My most recent 35K service advisor completely erased my bad impression of my 30K visit. It turns out the service dept noticed my tires in need of cha My most recent 35K service advisor completely erased my bad impression of my 30K visit. It turns out the service dept noticed my tires in need of change in my 30K, but I was not apprised of this. More
Good Experience Overall satisfied with the facility. The service advisor was nice and provided all the option. Explained the needed service requirement and did not pu Overall satisfied with the facility. The service advisor was nice and provided all the option. Explained the needed service requirement and did not push for carrying out the work. More
Quick intake, nice lobby, good service Been to the facility 3 times for service. Very friendly staff, nice lobby to wait in with complimentary food/drinks while you wait , fairly quick serv Been to the facility 3 times for service. Very friendly staff, nice lobby to wait in with complimentary food/drinks while you wait , fairly quick service when you schedule appointment. More
Squealing when backing down driveway I have brought my 2018 Camry in twice because of squealing when I back down my driveway. I am NOT happy that this problem has not been resolved. I d I have brought my 2018 Camry in twice because of squealing when I back down my driveway. I am NOT happy that this problem has not been resolved. I don't think that I should have to "live with it." Pam, my service adviser, rotated the tires and did something to the brakes, but it still "squeals." I AM happy with the attentive and fast service that I received from Pam. But let's work together to fix it. Call me! More
Jay Wolfe Toyota has been there for me for 14 years Jay Wolfe Toyota has been trustworthy and honest with me in the 14 years they have serviced my Camry. Toyota vehicles are a cut above others in relia Jay Wolfe Toyota has been trustworthy and honest with me in the 14 years they have serviced my Camry. Toyota vehicles are a cut above others in reliability, and having a quality service center to maintain them is mandatory and Jay Wolfe is such a center. Pam Oakes was very professional and friendly. She reviewed my car's history and suggested the needed service options which I found satisfactory. The work was done in the time promised and the price was reasonable. More
Thoughtful, convenient, and hospitable. Immediate attention when arriving, thorough review of work projected, and service updates when requested. The cafe was super with special diet accommo Immediate attention when arriving, thorough review of work projected, and service updates when requested. The cafe was super with special diet accommodations, help with machines, and attentiveness in all things. More
Great experience! Everyone went above and beyond for us. We felt welcomed and cared for during the whole process. We really appreciated how Maurice took the extra time Everyone went above and beyond for us. We felt welcomed and cared for during the whole process. We really appreciated how Maurice took the extra time to make sure we knew how to operate all the different features on the car. More
Great Service The Service Advisor, Bill, I worked with was excellent! He was transparent with everything being done to my vehicle, without being pushy. I would stro The Service Advisor, Bill, I worked with was excellent! He was transparent with everything being done to my vehicle, without being pushy. I would strongly suggest Jay Wolfe, and Bill's service, to anyone. More
Outstanding salesman and dealership Mike Nazemi is an excellent salesperson. He was knowledgeable and a good listener. I didn’t feel pressured. He gave me a fair price for my new car and Mike Nazemi is an excellent salesperson. He was knowledgeable and a good listener. I didn’t feel pressured. He gave me a fair price for my new car and my trade in. This was a win/win transaction! After I had purchased the car, he went out of his way showing me how to sync my phone and work the AV system. Jay Wolfe is clean, modern, and carries a broad inventory of cars. The customer service area looks comfortable. All of the people I dealt with including Mike Nazemi and Jason Theis were professional and friendly. Most importantly, they did not pressure me into a sale. I will recommend him and Jay Wolfe Toyota in the future. More
Always a great experience I've had my car serviced at JWT West County for several years and have always been impressed by the level of attention received from the service depar I've had my car serviced at JWT West County for several years and have always been impressed by the level of attention received from the service department and bistro staff. I highly recommend this center. More